Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
At the end of August Adaptive Path held its UX Week 2010 in San Francisco and uploaded videos of all the presentations a little after. I only noticed them now. Some personally selected highlights: Data informed, not data driven by…
User Experience Management: Essential Skills for Leading Effective UX Teams By Arnie Lund Morgan Kaufmann Publishers (Elsevier) May 2011 ISBN: 978-0-12-385496-4 The role of UX manager is of vital importance — it means leading a productive team, influencing businesses to…
This is Service Design Thinking: Basics – Tools – Cases by Jakob Schneider and Marc Stickdorn Book Industry Services (BIS) 16 Dec 2010 Hardcover, 376 pages Publisher’s page – Book blog – Amazon page This is Service Design Thinking introduces…
Two new articles in UX Magazine: Crafting the UX of REI’s retail experience by Samantha Starmer Video interview (with text transcript) on the strategy, techniques and thinking behind translating REI‘s warm, hand-crafted in-store experiences into the digital space. Customer Experience…
I just finished reading Living with Complexity by Donald A. Norman (previously announced here) and consider an important contribution to our field, and this for three precise reasons. First, Norman has a huge reputation, also outside of our professional UX…
Designing Media, the new book by Bill Moggridge, director of the Cooper-Hewitt National Design Museum and founder of IDEO, is now available in hard copy, as a DVD and as a downloadable pdf. Abstract Mainstream media, often known simply as…
Peter Merholz, president of Adaptive Path, has written a long and eloquent rant against advertising and marketing agencies proclaiming to do user experience design. These agencies, he says, do not come at user experience from an honest place. “Ad agencies,…
Michele Visciola, Experientia partner, gave a talk this week on online healthcare information at the 16th IFHRO (International Federation of Health Records Organizations) Congress in Milan, Italy. The International Federation of Health Records Organizations (IFHRO) serves as a forum for…
Italian social researcher Chiara Camponeschi has written a fascinating Creative-Commons licensed publication, The Enabling City: Place-Based Creative Problem-Solving and the Power of the Everyday (pdf), an innovative toolkit – also featured on a website – that showcases pioneering initiatives in…
Jeremy Baldwin, company director at Bright Blue Day, a full-service design and marketing agency in Dorset, UK, argues that we should stop talking about content strategy as if it only applies to the web design professional. The impact of content…
As the Internet and TV converge in living rooms, lots of folks, including the New York Times, have been drooling over the idea of smartphones as next-gen remotes. On the surface, this seems like a cool idea. After all, smart…
How would a newsroom look if we could build it from scratch, current technologies in hand? A 4 year ethnograhic study of Global Voices brought Lokman Tsui, an Assistant Professor in Media and Communication at the City University of Hong…
Last month the Information Architecture Institute, a non-profit volunteer organization dedicated to advancing and promoting information architecture, held its yearly conference IDEA where UX professionals can exchange insights and share perspectives for designing better experiences across physical and virtual information…
TV viewing habits are changing as more Internet and on-demand content — YouTube videos, streaming movies, shopping sites, Facebook photos — flows directly onto big screens, writes Joshua Brustein in the New York Times. Navigating all of that demands more…
Jon Kolko has published on UXMatters a sample chapter of his forthcoming book, Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis. Read chapter
Daniel Szuc spoke with Whitney Quesenbery and Kevin Brooks about their new book Storytelling for User Experience: Crafting Stories for Better Design. “Daniel: Why the book? Whitney: Because thinking about user experience as a form of storytelling and, more importantly,…
At the recent European Information Architecture Summit in Paris, Oliver Reichenstein, who has done several web design projects for Swiss newspapers, talked about how the traditional layout of the paper was very much wedded to the technology of the time,…
Two new articles in UX Magazine: Design for mobile by Juan Sanchez The Design For Mobile conference, which took place September 20-24 in Chicago, brought together a wide range of professionals, educators, and thought leaders, all interested in the current…
Kicker Studio organised on 20 August a Device Design Day in San Francisco, exploring the design of the next generation of products. Most videos are now online: Stuart Karten: User-driven innovation [31:40] Stuart Karten Design The fast pace of technology…
Yesterday cultural anthropologist Mimi Ito spoke on the impact of technology on teen and youth culture at the Meet The Media Guru event in Milan, Italy. The video is available online. Cultural anthropologist, with degrees from Harvard and Stanford, Mimi…