Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
The success of a mobile app – its high adoption rate and actual use – largely depends on the degree of involvement of the end user during the development stage. Mark Kamau, Kenyan web solution expert at the iHub UX…
Hannes Van Rensburg, founder and CEO of Fundamo, a VISA company based in South Africa, writes that there is enough research on empowering women with Mobile Money to support further investments. The industry have made big gains getting to understand…
The best way to design successful digital products is by understanding how users’ behaviour changes according to their mode, according to MEX. Modes can be defined as the common ways people engage with digital products depending on their intent, environment,…
A new Ericsson ConsumerLab report, Unlocking Consumer Value, identifies the needs of today’s smartphone and mobile internet users. “The rapid uptake of smartphones and other connected devices has transformed the mobile broadband landscape – shaping and broadening the way users…
This week the Financial Times has run two reports on the Millennial Generation. Part Two (pdf) came out today, whereas Part One is from June 3. Part Two’s leading article is definitely worth exploring, particularly in how it connects technology…
Social networks of mobile money in Kenya Sibel Kusimba, Harpieth Chaggar, Elizabeth Gross, & Gabriel Kunyu Institute for Money, Technology and Financial Inclusion University of California, Irvine With mobile money technologies, people use mobile phones to send money to friends…
In the coming years, there will be a shift toward contextual computing, writes Pete Mortensen of Jump Associates, defined in large part by Georgia Tech researchers Anind Dey and Gregory Abowd about a decade ago. “Always-present computers, able to sense…
People are in the midst of making a Mobile Mind Shift, which can be defined as “the expectation that any desired information or service is available, on any appropriate device, in context, at your moment of need.” Attitudes and behaviors…
(As if it hasn’t already). In developing countries, where smartphones and dependable cellular networks are still scarce, it’s been difficult to gauge the real impact of the mobile education movement. But with the combination of different factors — the advent…
Drew Bamford, Director of User Experience at HTC, explains Sense 5.0 and why the company’s Android UX needed redefining. “HTC radically overhauled the look and feel of Sense UI aboard the HTC One. It removed the standard homescreen of app…
BBC News has published a 5 minute video feature on Cambridge University’s Design Centre where they test how elderly people use technology. Must-have modern gadgets are designed by young people with young people in mind – that is the view…
Recent reports from McKinsey’s iConsumer Global Research Initiative: Moving from “mobile first†to “touch first†December 2012 (published on the EconomistGroup site) Already, more than a third of the time people spend web browsing, using social networking sites, and using…
Motorola Mobility, which Google acquired in May, recently released new smartphones and reintroduced itself as the “New Motorola.†But what does that even mean? One thing is for sure: Motorola is not the same company that it was when it…
In order to understand mobile phone usage at the Base of the Pyramid (BoP) in Kenya, iHub Research and Research Solutions Africa conducted a 6-month study, funded by infoDev (World Bank). A total of 796 face-to-face interviews were conducted along…
The Qualitative Report website contains a very hard to find but highly recommended page on smartphone ethnography apps (or, as they call it, “Mobile and Cloud Qualitative Research Apps”). Some highlights: myServiceFellow Mobile ethnography for (tourism-specific) service design via customer…
Rajeev Suri posted a short interview with Gustav Praekelt of Praekelt Consulting and the Praekelt Foundation, who focuses on creating behaviour change in people – particularly in emerging markets – using mobile technology. In the interview he explains the notions…
In this BBC article, David Edelstein, a leader in the mobile for development space, argues that human networks are the essential ingredient for mobile phones to improve the lives of the poorest. “Focusing on the technology betrays a truth that…
What is the emotional relationship people truly have with the mobile space and how they make meaning there? To answer this, Google conducted an anthropological study to gain a better understanding of how people feel about, relate to and find…
CNN reports on mobile phone culture and how use differs starkly across cultures. Whereas the article is rather superficial, the “open mic” videos from New York and Nairobi and the photo gallery are recommended.
Mobile devices come with a whole host of new constraints (and opportunities) for our designs. In this – the first part of her series on mobile design – Elaine McVicar explores a handfull of the most popular architectures for mobile…