Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Manufacturers and service providers are starting to design, test and launch a stream of new products specifically for young children. To support the development of these new products and services, the European Telecommunications Standards Institute (ETSI) has published a…
The Net’s basic flaws cost firms billions, impede innovation, and threaten national security. We simply can’t keep patching the Internet’s security holes. While researchers are working to make the Internet smarter, experts like Google’s Vinton Cerf warn that this could…
Karl Long of Customer Experience Strategy pointed to a very recent interview with the user experience lead at Mozilla, Mike Beltzner. It does rather focus on browser development than it does on user experience, and it needs some more editing,…
Mike Kuniavsky, author of the book Observing the User Experience, was recently in Japan which inspired him to write a thoughtful reflection on the current value of user reseach, based on his observations there. “The Japanese classic Modernist “supply-driven” model…
A challenge to the traditional view that new technology will widen inequality in the future comes from the UK Government’s Social Exclusion Unit. The new report shows how technology is already improving life chances and public service delivery, and is…
In this French language article (sent to me by Régine Debatty), two specialists in hotel hospitality discuss the impact of new technologies on their sector, and the delay the hospitality sector is facing in providing services (such as WiFi) that…
Anyone who has ever visited a newsagents or coffee shop knows how annoying it is to rummage through a pocket or purse in an attempt to find the right change. But this experience could soon be a thing of the…
In recent years, there has been a big increase in new electronic media products for very young children, including those as young as one month old. A driving force behind this new market is the advertising and package labeling that…
A News.com special report explores how a new generation, technologies return the net to its social roots. The report, which is aimed at a broad audience, is organised in five chapters and provides an insight in the importance of grassroots…
A consortium of blogging startups wants to give deeper meaning to the Internet by giving people tools to categorise web pages. A consortium of young companies declared their support this week for building categories into web sites that would make…
From information design to experience design: smart artefacts and the disappearing computer The rate at which computers disappear will be matched by the rate at which information technology will increasingly permeate our environment and determine our lives. This notion of…
Yahoo Inc., the world’s largest Internet media site, had agreed to acquire Del.icio.us, a popular Web site that helps users share links to their favorite Web sites, the site’s founder said on Friday. Joshua Schachter, the founder of Del.icio.us, confirmed…
Potential computer users in the developing world will not want a basic $100 hand-cranked laptop due to be rolled out to millions, chip-maker Intel Corp. chairman Craig Barrett said on Friday. “Mr. Negroponte has called it a $100 laptop —…
New McKinsey research reveals how the shift from transactional to tacit interactions requires companies to think differently about how to improve performance—and about their technology investments. Moreover, the rise of tacit occupations opens up the possibility that companies can…
Teenagers are using more technology at a younger age to connect with more people than ever before, according to a study of young consumers prepared by Forrester Research, the Cambridge, Massachusetts-based market research company. The report, based on a…
About two months ago, I complained in this blog about the fact that i2010, the EU’s website on digital inclusion and participation, was about the opposite of accessibility and inclusivity. I sent the same message to the cabinet of the…
Industry insiders told a gathering of about 150 people at the Digital Living Room conference that consumers have yet to see a need for home networks and that the complexity involved in setting one up scares away potential buyers. According…
“I have been teaching mechanical engineers the process of design for more than 15 years. Traditional engineering design courses focus on technology and not context. The result is a downstream focus on making a design work rather than on…
Being online, being a Buzzer, is a way of life for millions of young Americans across the country. And increasingly, social networks are their medium. Preeminent among these virtual hangouts is MySpace.com, whose membership has nearly quadrupled since January alone,…
It is innovation’s biggest paradox: We demand more and more from the stuff in our lives–more features, more function, more power–and yet we also increasingly demand that it be easy to use. And, in an Escher-like twist, the technology that’s…