Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
User experience strategist Steve Baty interviewed Ezio Manzini, Professor of Design at the Politecnico di Milano and one of the keynote speakers at Interaction 10, about designing for social innovation and his work with the DESIS network. “Social innovation is…
The Journal of Information Architecture, a peer-reviewed scholarly journal, is now at its second issue — and all the content can be downloaded: Issue 1 (Spring 2009) Editorial: Shall We Dance? – by Dorte Madsen Connecting the Dots of User…
Nokia user researcher Jan Chipchase reflects on the issue of culture shock, a condition that can even affect professionals whose livelihood depends on being able to travel the globe and decode the nuances of what they experience. “I’ve seen first…
David Travis has written a fable that “follows a young man’s journey as he discovers the three secrets of user-centred design”. “Many years ago, I read a book by Kenneth Blanchard & Spencer Johnson called The One Minute Manager. The…
Thomas Petersen, co-founder and partner of Danish digital creative agency Hello, reflects on the experience and design implications of the exponential growth of information. “Constantly checking our feeds for new information, we seem to be hoping to discover something of…
The banking industry is missing out on a huge opportunity to transform itself from a transactional model to an engagement model, writes social media strategist Jay Deragon on AlwaysOn. “Think about what lies within the system of banking: people and…
Venessa Miemis, a Master’s degree candidate in Media Studies at the New School in New York City, contributed a user idea to Nokia’s Ideas Project website, anticipating a system whereby collaboration facilitated by social networks will supplant competition as the…
A new discussion paper by NESTA, the UK’s National Endowment for Science, Technology and the Arts, argues that the key to reforming public services is to encourage users to design and deliver services in equal partnership with professionals. Co-production as…
Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project into the experience of reading magazines on handheld digital devices. “The concept aims to capture the…
Mike Kuniavsky of ThingM was a speaker at XD Forum, Intuit’s internal user experience design conference, last week. His half-hour talk focused on the relationship between ubicomp devices and services. The talking points and slides can be downloaded from his…
Technology has drawn us into our interconnected webs, in the office, on the street, on the park bench, to the point that we exist virtually everywhere except in the physical world, argues Adrian Higgins in the Washington Post, who writes…
The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones in Mozambique Julie Soleil Archambault Drawing on my fieldwork experience in Inhambane, southern Mozambique,…
Presentations are now available of last month’s Behavior, Energy & Climate Change Conference, which took place in Washington, DC. The BECC conference focused on understanding the behavior and decision making of individuals and organizations and using that knowledge to accelerate…
Strand Consult suggests that iPhone users are suffering from a form of Stockholm Syndrome–the condition in which the kidnapped begin to show loyalty to their kidnappers. “Apple has launched a beautiful phone with a fantastic user interface that has had…
Ethnography and the Corporate Encounter Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books (July 2009) Hardcover, 253 pages Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and…
Augmented Reality is overhyped and abused, writes Matthew Szymczyk in Advertising Age, and we’re in danger of killing off a rather useful technology. “As web-based augmented-reality applications have exploded, it’s more important than ever to remember AR is a technology…
The UK’s Technology Strategy Board is calling for individuals to take part in a five-day interactive workshop (‘sandpit’) to explore the challenge of reducing the demand for energy in non-domestic buildings, through human factors research and user-centred design. The focus…
Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December 2009 Danah Boyd: ‘People looked at me like I was an…
Donald Norman ‘s recent essay Technology First, Needs Last, in which he argues that “design research is great when it comes to improving existing product categories but essentially useless when it comes to new, innovative breakthroughs,” has started a big…
Cennydd Bowles, a user experience designer at Clearleft in Brighton, England, writes about interaction design, behavioural change, and the design of emotions. “If interaction design really is the business of behaviour change I believe this must apply two ways. While…