Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Fast Company profiles David Butler, the man who is “responsible for how they think and what they do with design at The Coca-Cola Company.” “Butler oversees a team of 50 designers within Coke and works with some 300 agencies worldwide.…
Sarah Perez criticises on ReadWriteWeb the common view on crowdsourcing: “Recent research by Carnegie Mellon University (CMU) professor Vassilis Kostakos pokes a big hole in the prevailing wisdom that the “wisdom of crowds” is a trustworthy force on today’s web.…
Ken Banks, creator of FrontlineSMS, wrote a guest piece for BBC News. His main claim: “If you want to see how east Africa may respond to the arrival of high-speed internet links, look no further than the mobile phone market.”…
Vinay Venkatraman, an interaction designer, is one of a rapidly expanding group of scholars and professionals around the world working to define the way our stuff behaves, writes Julia Levitt on Worldchanging. “Venkatraman is a partner at Copenhagen Institute for…
The World Bank is embarking on a new study investigating issues related to the use of mobile phones in education in developing countries. “The study is intended to help to raise awareness among key decision makers in the public,…
Michael Sanserino reports in the Wall Street Journal on the latest applications of insights in behavioural economics: “More businesses are using behavioral economics to appeal to customers, seeking to capitalize on the notion that people don’t always act in their…
“Involving users in the innovation process seems to be increasingly recognised as an important challenge not only for enterprises, but also for innovation support providers,” reports the website of Pro Inno Europe, an innovation policy initiative of the European Commission’s…
An article published by the European Commission’s Enterprise & Industry department: “Design management is a key driver of innovation and competitiveness and the EU-backed ADMIRE (Design Management Europe, DME) project is raising awareness of this important area and awarding organisations…
One of the projects of AppLab, the application laboratory of the Grameen Foundation, is focused on mobile technology for community health (MoTeCH) in Ghana: “Grameen Foundation has launched an initiative to determine how best to use mobile phones to increase…
This week the Mayo Clinic Center for Innovation hosted Transform, a collaborative symposium on innovations in health care experience and delivery. The symposium, which featured over twenty presenters, was structured in six sessions — Redefining Roles, Policy Perspectives, Enabling Technologies,…
Archana Rai of LiveMint.com, the online edition of Mint, an Indian partner publication of the Wall Street Journal, has interviewed Elizabeth Churchill of Yahoo! Research. In the interview, Churchill explains how in her present position as principal research scientist at…
This happened is a series of London-based events focusing on the stories behind interaction design. “Having ideas is easier than making them happen. We delve into projects that exist today, how their concepts and production process can help inform future…
Cennydd Bowles, a user experience designer for Clearleft, discusses how people form mental models of urban environments, and how technology can augment and even replace our wayfinding skills. The article was published on Johnny Holland and is an extract from…
On July 27, 2009, National Public Radio (NPR) relaunched the website www.npr.org through the efforts of its in-house design team and interactive agency Schematic. Senior interaction designer Neylan describes the massive task in a case study written for AIGA. “NPR…
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special focus on the social media explosion and worldwide technology adoption. Listen to podcast: part 1…
The Wall Street Journal looks at the rise of alternative currencies: “The weak dollar. A Federal Reserve constantly being second-guessed. It’s times like these when talk inevitably turns to alternative or complementary currencies. While local currencies have come and gone,…
Frank Spillers, a usability consultant, looks at the hot topic of Augmented Reality from a user experience point of view, shows some examples, and highlights the drawbacks and benefits. Read full story
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially) stock adequate amounts of cash and e-float to enable clients to deposit and withdrawal. Yet, there…
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web will require skill sets more closely aligned with sociology, psychology and other…
Jamais Cascio argues on Fast Company that, as our various electronic devices gain more and more sensory awareness, we open up the potential for entirely new forms of interaction. “The real shift comes when we move away from direct interaction…