Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
As trained observers of how people in a society live, ethnographers can help companies figure out what people need and then work with designers to meet those needs with new (or more often tweaked) products and services. CNN reports. “Microsoft…
Three articles in the latest issue of Communications of the ACM are quite relevant for the readers of this blog: Usable security: how to get it Why does your computer bother you so much about security, but still isn’t secure?…
The people behind Digital Revolution (working title), an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web, have posted some more rushes…
Denise Deveau, technology writer at The Globe and Mail speaks with Kim Cameron, Microsoft’s identity guru, about what it will take for consumers and businesses to feel secure sharing information online. How much do you trust your digital life? Has…
Damian Kernahan (featured earlier) just published his second article in Fast Thinking, an Australian innovation quarterly — this time on user-centred design. “Web designers have had a focus on user-centred design and have used it successfully as a discipline for…
Author, speaker and technologist Juliette Powell sees the true significance of social media technology in the new kinds of collaborations we are able to forge that offer the potential to create a new kind of future. In a video on…
Mobile phones have been a boon to developing countries and to social development. Access to mobiles may indeed allow for better medical information, change the way farmers grow and sell crops, expand the way families interact, influence the way governments…
MG Siegler writes on ReadWriteWeb about the fact that desktop touch screens don’t really work well for humans, and introduces a brilliant concept video “for something called 10/GUI.” “It brings up some key issues surrounding the future of touch input…
What’s the difference between personalization and customization? Are consumers really in control? Do brands (and designers) want them to be? Nick de la Mare of Creativity considers curation and the myth and reality of control. “A few weeks ago I…
Philips Design and ABN AMRO’s Dialogues Incubator cooperate to create the ‘Rationalizer’ concept, an emotion sensing system targeted at serious home investors who trade online. It acts as an ’emotion mirror’ in which the intensity of the user’s feelings is…
Yesterday TalkTalk, the UK broadband division of Carphone Warehouse, launched the Digital Anthropology Report – a comprehensive insight into how British people use the internet. “We spoke to over 2,000 people around the country and looked at their attitudes to…
More details are emerging about Project Canvas, the ambitious joint venture by the BBC, ITV, Five and BT to bring internet video services such as the iPlayer from the bedroom PC to the living-room TV set, reports Tim Bradshaw on…
Both the Wall Street Journal and Techcrunch devote extensive space today to our ever evolving online communication patterns. The Wall Street Journal looks at how a shift towards a new generation of services like Twitter and Facebook “promises to profoundly…
Dan Hill (ARUP) wrote a long review of the ‘Toward the Sentient City’ exhibition curated by Mark Shepard and organised by the Architectural League of New York. “This show does nothing less than delineate a possible future trajectory for architecture,…
Dan Lockton of Brunel University (UK), who runs a blog called Design with Intent, which focuses on strategic design that’s intended to influence or result in certain user behaviour, has posted some very worthwhile student project examples: Some interesting projects…
Most talk about Google Wave is focussed on technology, not people. Tom Simonite attempts to change the discourse with his article in The New Scientist. “The cultural norms that will shape Wave’s future are yet to be established. But informed…
Damian Kernahan of Proto Partners asks in Fast Thinking, an Australian innovation quarterly, why service organisations don’t deliver their customers a great experience, when all it takes is a little planning and design. “In this article we will look at…
Here are the five stories that appeared in the special “Digital Cities” feature of Wired UK’s November issue. Words on the street by Adam Greenfield Ubiquitous, networked information will reshape our cities. ‘Sense-able’ urban design by Carlo Ratti Digital elements…
User experience researcher Sasha Lubomirsky talks about his work at YouTube: “If you think about watching a video online, it may seem pretty easy. A player, a play/pause button and some content. Done. But what about if the video is…
Martijn de Waal was at the Picnic 2009 conference in Amsterdam, where he attended the session entitled “The City as an Interaction Platform”: Cities have always been about providing frameworks of services to improve the quality of life for residents…