Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Archana Rai of LiveMint.com, the online edition of Mint, an Indian partner publication of the Wall Street Journal, has interviewed Elizabeth Churchill of Yahoo! Research. In the interview, Churchill explains how in her present position as principal research scientist at…
This happened is a series of London-based events focusing on the stories behind interaction design. “Having ideas is easier than making them happen. We delve into projects that exist today, how their concepts and production process can help inform future…
Cennydd Bowles, a user experience designer for Clearleft, discusses how people form mental models of urban environments, and how technology can augment and even replace our wayfinding skills. The article was published on Johnny Holland and is an extract from…
On July 27, 2009, National Public Radio (NPR) relaunched the website www.npr.org through the efforts of its in-house design team and interactive agency Schematic. Senior interaction designer Neylan describes the massive task in a case study written for AIGA. “NPR…
In a two-part podcast Genevieve Bell, Intel Fellow and Director of the User Experience Group, discusses the intersection of technology and society, with a special focus on the social media explosion and worldwide technology adoption. Listen to podcast: part 1…
The Wall Street Journal looks at the rise of alternative currencies: “The weak dollar. A Federal Reserve constantly being second-guessed. It’s times like these when talk inevitably turns to alternative or complementary currencies. While local currencies have come and gone,…
Frank Spillers, a usability consultant, looks at the hot topic of Augmented Reality from a user experience point of view, shows some examples, and highlights the drawbacks and benefits. Read full story
In emerging markets, agents are the customer-facing element for mobile banking providers, “who rely on them to open accounts, do customer care, and (crucially) stock adequate amounts of cash and e-float to enable clients to deposit and withdrawal. Yet, there…
Gartner says the bridge to the future with social networks will be with roles with origins in the social sciences, reports eWeek. Better understanding of the Web will require skill sets more closely aligned with sociology, psychology and other…
Jamais Cascio argues on Fast Company that, as our various electronic devices gain more and more sensory awareness, we open up the potential for entirely new forms of interaction. “The real shift comes when we move away from direct interaction…
“To navigate the landscape of organizational culture interaction designers need a set of practical tools, language & knowledge drawn from the world of cultural anthropology.” That is the core of the argument of Sam Ladner on the Johnny Holland blog.…
From pyramids to pancakes The era of elitism, top-down management and deterministic ideals is over. We are now living in an age of social innovation and sustainability that opens up the future to the many, not just the few. Mass…
A recent article by Nita Rollins on DMI’s Digital Management Review: “As the Web has matured, brand relationships have become ever more dynamic. Nita Rollins outlines and illustrates the kinds of digital brand experiences consumers have come to expect–on-demand efficiency…
Abhijit Kadle explains how the mobile phone can easily be used as a learning tool: “Like all communication and computing devices, mobile phones can be used to learn. The content delivered would depend on the capabilities (features) of the…
Oliver Reichenstein, a Tokyo-based information architect, explores the value of information: “While producing information costs money, information as such doesn’t necessarily carry monetary value; it mostly carries intellectual, social, artistic, practical value. And that’s why, historically, news has been commercially,…
Eva Hornecker explains on interaction-design.org the evolving concept of Tangible Interaction. “Broadly, Tangible Interaction encompasses user interfaces and interaction approaches that emphasize – tangibility and materiality of the interface – physical embodiment of data – whole-body interaction – the…
Jonathan Donner, a researcher in the Technology for Emerging Markets Group at Microsoft Research India, has submitted a paper — together with Shikoh Gitau and Gary Marsden — on first-time mobile internet use in South Africa to the upcoming (3rd)…
Donald Norman’s latest column for Interactions Magazine explores systems thinking and service design. “A product is actually a service. Although the designer, manufacturer, distributer, and seller may think it is a product, to the buyer, it offers a valuable service.…
One of our staff members, senior designer Luca Troisi, worked previously in the yachting industry and has not forgotten those roots when he joined Experientia. Luca’s extensive and excellently written article explores what experience design could mean for the yachting…
Paula Wallace, president of the Savannah College of Art and Design, interviews Peter Fossick, who is the coordinator of a new program in service design at the college. “Everything is moving toward service design. Design is becoming more intangible, less…