Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
UXmatters just published two new articles: Designing ethical experiences: social media and the conflicted future By Joe Lamantia Questions of ethics and conflict can seem far removed from the daily work of user experience (UX) designers who are trying to…
Dan Hill, former head of interactive technology and design at the BBC and currently director of web and broadcast at Monocle, has published a long article on the street of the future. Here is his introduction: “I was recently asked…
The Flemish Government (Flanders is one of Belgium’s regions) is choosing for participatory public diplomacy as a promising avenue for foreign policy development. The region, which has some foreign embassy staff but no foreign embassies, is in the process of…
Umpqua Bank has opened an Innovation Lab in Portland, Ore, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience. As a testing ground for new initiatives, the Lab will change regularly…
AppTrigger, the telecom application connectivity specialist, released new statistics revealing that more than half (57 per cent) of UK mobile phone owners use their phone for the same things that they did in 2003, despite 74 per cent believing that…
The website of the Microsoft Design Center looks like it is set up as a one-stop shop for everything related to design, usability and user experience that this huge company is involved with. Although somewhat shallow in substance and with…
The LIFT conference started on Wednesday and unfortunately I could not attend due to work pressures (our partner Jan-Christoph Zoels is there though). But there is a solution: fifteen presentations can already be viewed online. Check out Genevieve Bell (Intel),…
Over the last few weeks, I have been watching five documentary series. All of them deeply thought provoking and none of them directly related to the topic of this blog (although three of them deal with psychology and people’s behaviours…
Kiwanja.net is a very interesting initiative, led by anthropologist Ken Banks, helping local, national and international non-profit organisations in developing countries (mostly in Africa) make better use of information and communications technology in their work. The Kiwanja website also has…
Subject To Change: Creating Great Products & Services for an Uncertain WorldAdaptive Path on Design By Peter Merholz, Todd Wilkens, Brandon Schauer, David Verba First Edition February 2008 (est.) Paperback, 184 pages O’Reilly Media, Inc To achieve success in today’s…
Experientia’s blog “Putting People First” has been going for three years now and contains several thousand posts. Lots of things have changed in those three years. The term “experience design” has become mainstream and is sometimes even over-used; industry has…
Nicole Ferraro investigates in a long article in Information Week if cell phones and other inexpensive wireless devices can close the digital divide in the world’s poorest countries. “For the developing world, the Internet experience is going to be a…
In a previous post I wrote how it would be a good idea for the publishers of Interactions Magazine to make the magazine content available online. It just happened. Here is the announcement by Scott Delman, ACM Group Publisher: ACM…
Jan Chipchase, the well-known Nokia anthropologist, has just published a blog post, an executive summary, and a paper (ppt, 7 mb, 70 pages) that explores mobile phone sharing in emerging markets and how it works. “Much of the growth in the telecommunications…
Darren Sharp of the Smart Internet (Australia) contacted me about the new research ‘User-led Innovation: A New Framework for Co-creating Business and Social Value,’ that he co-authored with Mandy Salomon. Abstract The sources of innovation are shifting rapidly from the…
Ever since I live in Italy, I have always seen the Slow Food movement as one of Italy’s most interesting innovations of the last decades. In late 2006, they started developing a Slow Design concept – that I also interviewed…
Marek Pawlowski of MEX thinks that Blyk, the advertising-funded MVNO, is really a user-generated media company: “Blyk is typically described in press reports as ‘an advertising-funded MVNO’, but after spending some time looking at the company’s model and talking to…
Jean-Marc Manach has written a long story on the school of the future — the School 2.0 — on my favourite French website InternetActu. Manach covers the international developments in this area (mainly USA and Germany) and gives an overview…
“Transformers – how local areas innovate to address changing social needs” is a new report by the UK National Endowment for Science, Technology and the Arts (NESTA) that explores why some places innovate more effectively than others. Taking a series…
Usability News reports on a new survey which shows that despite heavy investment in mobile phone development and services, the majority of UK consumers continue to use their mobile phones for calls and texts only. The research, commissioned by mobile…