Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In her work anthropologist Nancy Fried Foster applies anthropological principles to the study of the university’s libraries and their users. By focusing on the work that people are doing inside these spaces, they can identify needs and imagine new solutions…
Smart Design’s Dan Saffer discusses on Fast Company on how we should interact with the automobiles of the (near) future: “What will this feel like, riding in our new robot cars? If the experience of being a “driver†in our…
Longtime political operative Joe Trippi advocates a bottom-up, people-centered politics, and cheers the innovations of Obama 2012, saying they restored the primacy of the individual voter. “New technologies can manipulate, empower, or do both. There will be plenty of actors…
The UK government’s deficit reduction plan may fall short of its targets, prompting speculation that austerity measures will have to continue into the next parliament. Local government officers who have already seen substantial cuts are now looking at a further…
BBC News has published a 5 minute video feature on Cambridge University’s Design Centre where they test how elderly people use technology. Must-have modern gadgets are designed by young people with young people in mind – that is the view…
Recent reports from McKinsey’s iConsumer Global Research Initiative: Moving from “mobile first†to “touch first†December 2012 (published on the EconomistGroup site) Already, more than a third of the time people spend web browsing, using social networking sites, and using…
A few weeks back, the Electric Power Research Institute (EPRI) issued “Understanding Electric Utility Customers—Summary Report: What We Know and What We Need to Know.” One simple statement and the rest of this column is digression: there’s a lot we…
Samsung is doubling down on technology investments in Apple’s backyard, including two new R&D buildings in Silicon Valley that will house 2,000 staff and a recently announced startup accelerator. Leading this effort is Young Sohn, who started at Samsung in…
On 26 November MindLab, the Danish citizen-centric governmental innovation unit, invited Charles Leadbeater for its morning lecture series. Leadbeater, a leading authority on innovation and creativity, talked about scaling and system innovation in public services. MindLab is a cross-ministerial innovation…
Yesterday I plugged Connecting, a short film that explores trends in UI, Interaction & Experience Design. When Mark Rettig watched the video, he said he would “hesitate to refer friends and family to watch it as an explanation of some…
Bryan Boyer is the Strategic Design Lead at SITRA, the Finnish Innovation Fund. SITRA is a prominent example of a public institution that has embraced a design approach to exploring social innovation challenges. Helsinki Design Lab, a platform for advancing…
Companies today are increasingly tying people’s real-life identities to their online browsing habits. Research conducted by the Wall Street Journal on the practices of more than a thousand websites shows that the border between our public and private lives is…
The idea of a unified reputation currency is starting to take hold online, writes Josh Klein in the blog of the Harvard Business Review. “With broad agreement that reputation is a form of value, and various mechanisms already existing to…
While digital ethnography is an established field within ethnography, we don’t often hear of ethnographers building digital tools to conduct their fieldwork. Wendy Hsu wants to change that. In the first of her four-part guest post series on Tricia Wang’s…
Business Technology 2020 Human-like technology. The potential downfall of the data center. Hyper-personalization of data. These are some of the responses IT leaders gave to us when we asked, “What will business technology look like in 2020?†In 2020, tech…
Also the New York Times is turning up the cyborg theme, but luckily more intelligently than CNN. All the technology and internet use has changed how we interact. But are we also changing what we are? The New York Times…
Brand experience agency edenspiekermann_ and Volkswagen’s Service Innovation Team explored what it takes to define a service that would play a relevant role in people’s lives. “We started with: Who are the people that use carsharing? How can we expand…
Though hats have long gone out of fashion, the custom should be a guide for how we adapt to the increasing pervasiveness of personal technology. It’s high time, writes Nir Eyal, that we started doing with our digital devices what…
CNN features a long article about the unusual new profession of the cyborg anthropologist – featuring a robot hand photo for good measure. But reading the article we find out that “cyborg anthropology is the study of the interaction between…
The 18 minute “Connecting” documentary, created by Bassett & Partners for Windows Phone Design Studio, is an exploration of the future of Interaction Design and User Experience from some of the industry’s thought leaders. As the role of software is…