Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The success of a mobile app – its high adoption rate and actual use – largely depends on the degree of involvement of the end user during the development stage. Mark Kamau, Kenyan web solution expert at the iHub UX…
The UK’s Behavioural Design Lab is a new collaboration between Warwick Business School and the Design Council, uniting behavioural science with design-thinking. They help organisations transform a better understanding of people into innovative solutions that improve society. Our Belief The…
Hannes Van Rensburg, founder and CEO of Fundamo, a VISA company based in South Africa, writes that there is enough research on empowering women with Mobile Money to support further investments. The industry have made big gains getting to understand…
CGAP (a World Bank affiliated but independent policy and research center dedicated to advancing financial access for the world’s poor) has partnered with Janalakshmi Financial Services, one of India’s largest urban microfinance institutions to implement customer centricity in providing financial…
Our technologies are designed to maximize shareholder profit, and if that means distracting, confusing or aggregating the end-user, then so be it. But another path is possible, argues Alex Soojung-Kim Pang in his new book The Distraction Addiction: Getting the…
Design can be used to introduce users to the future now, so they can act in ways that will benefit them in the future, writes Nikki Pfarr, researcher and strategist at Artefact. “What [designers] don’t often do, is think of…
A few days ago Experientia’s latest collaboration with Korea’s Design Center Busan wrapped up, as 21 South Korean students completed a summer study program in Turin. Experientia ran a creative workshop for the students, titled “Barely legal, but very nice!…
No matter what attempts are made to impose order and predictability on cities of the near future, a messiness will inevitably arise, argues Usman Haque. “Grub City citizens recognise it’s through the activity of measurement, not passive interpreting of data,…
Can wearable devices augment our activities without distracting us from the real world, asks Don Norman in an article just published in the MIT Technology Review. “In the end, wearable technologies will either be able to augment our experiences, and…
A year ago, in July 2012, Business Innovation Factory (BIF) began a partnership with Children’s Medical Center in Dallas to find “new models of careâ€, and better serve five counties of children and their families in North Texas. In this…
So who else is putting people first? Microsoft‘s new smart cities initiative! “Cities play a vital role in our lives – both now and in the future. Microsoft’s CityNext initiative puts people first and builds on this new era of…
Interaction 14 just announced its first keynote speakers: Saskia Sassen is someone to look forward to. A sociology professor at Columbia University, she is known for her critical and thought provoking thinking on a wide variety of themes that are…
On 20 September 2012, the Seoul Metropolitan Government disclosed its plan for promoting the “Sharing City, Seoul†project, which includes 20 sharing programs and policies for generating or diffusing “sharing city†infrastructure after declaring the “Seoul as a Sharing City 
The social innovation book Legible Practices aims at codifying the practises of stewardship, as exhibited by innovators who are consciously rethinking institutions to better meet the challenges of today. It is the last book by Helsinki Design Lab, the recently…
Malcolm McCullough is one the key thinkers and writers about the intersection of the network, digital media, and the urban and architectural. Dan Hill (who will speak here in Torino on Thursday) was asked to provide a testimonial for the…
By 2050 there will be five billion urbanites but, with pressure on resources and climate disruption, how will cities cope? New technology and conceptual design will be vital, says Emma Stewart, head of sustainability solutions at Autodesk. “If we play…
The report “State of the City: 5 Trends Impacting US Cities,” issued by Living Cities, not only provides guidance about what issues are trending but also how cities need to act so they can successfully adapt to these trends. Ben…
We are pleased to invite you to the second in the “Talking Design” lecture series with Dan Hill, CEO of Fabrica. On Thursday July 4th, designer and urbanist Dan Hill will speak about smart citizens, in his talk “The not-so-smart…
“Throughout my career, and especially as a designer at IDEO,” writes Nathan Waterhouse, “I’ve been a passionate believer of the value of placing people first, of designing from an end–user perspective. […] Perhaps it was the abundance of rhetoric about…
“Google and friends should not be trying to make these things acceptable in polite society,” writes Roger Kay in Forbes. “If they persist, they can expect a wave of hostility the likes of which they have perhaps only begun to…