Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Get an overview of the thought process and common strategies for generating prototypes from Dave Cronin, Director of Interaction Design at Cooper. Although applied to Fireworks, Cronin’s discourse is general, especially when he talks about his four reasons for creating…
The last day of the LIFT conference started off with a session devoted to inspiring stories from people with extraordinary projects and lives. Designer Matt Webb talked about the relationship between science-fiction and design, followed by Joerg Jelden, a trend…
The entire morning of the first day of the LIFT conference was devoted to change. I selected a few presentations here that I found personally most stimulating. Note: this post contains embedded video which might now not show up in…
Mandy Brown, creative director at W. W. Norton & Company, wrote a nice story on A List Apart about understanding the needs of readers in web design. Despite the ubiquity of reading on the web, readers remain a neglected audience.…
Touch is a research project, led by Timo Arnall, that investigates Near Field Communication (NFC), a technology that enables connections between mobile phones and physical things. The project aims to develop applications and services that enable people to interact with…
The Language of Things: Understanding the World of Desirable Objects by Deyan Sudjic Publisher: W.W. Norton & Co. (June 1, 2009) Hardcover: 224 pages Description What is it that persuades us to camp outside Apple stores to be the first…
Matt Jones writes about a short project he worked on last November with the students on the Design Interactions course at the RCA in collaboration with Vodafone’s User Experience group. The brief was deliberately wide and intended to steer us…
On April 1, IDEO founder David Kelley will be awarded the Edison Achievement Award by the Thomas Edison Papers at Rutgers University for his “pioneering contributions to the design of breakthrough products, services, and experiences for consumers, as well as…
Peter Morville (author of Ambient Findability) and Jeffery Callender (co-author of Search Patterns) are planning a new book (in process) about design for discovery and the future of search. As part of this effort, they have begun collecting user experience…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
Designing Social Interfaces Principles, Patterns, and Practices for Improving the User Experience Christian Crumlish and Erin Malone O’Reilly Media and Yahoo! Press Abstract Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
IDEO just announced a quick open user interface exploration project with Bug Labs, that will run for a little over a week on a new public blog BUG+IDEO. An open project between BugLabs and IDEO, this deep-dive exploration of the…
Designing for the Digital Age: How to Create Human-Centered Products and Services [amazon] by Kim Goodwin, Alan Cooper Wiley (March 2009) Paperback: 768 pages ISBN: 978-0-470-22910-1 Abstract Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways…
Matthew Neal contacted me today about a design challenge Toyota recently gave to students at the Royal College of Art London to create a household item that represents intelligent urban living. “We recently conducted interviews with the finalists of the…
Peter Merholz, President of Adaptive Path, has published the first part of an interview with Margret Schmidt, VP of User Experience Design and Research at TiVo. “Margret Schmidt’s extensive experience heading up design at TiVo has given her a deep…
Alex Soojung-Kim Pang, researcher director at the Institute for the Future, has posted a thoughtful essay on his blog about how trends in computing and design might affect the way that futurists work: how they could be used to sharpen…
The January-February 2009 issue of Interactions Magazine has just been launched, which in itself is a celebration of the fantastic transformation of the magazine under the careful stewardship of Jon Kolko and Richard Anderson, now one year ago. This transformation…
Tuning up your focus on customer needs is more crucial than ever, writes business and innovation strategist Idris Mootee. Customers always have problems to solve, even more so in a downturn. This downturn itself is creating a permanent impact on…
The first European conference of the Usability Professionals’ Association (UPA), which was dedicated to Usability and Design, is more than a week away but the high quality of the event still lingers. The conference, which took place in Turin, Italy,…