Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
In this new RSA Animate, Dan Ariely, bestselling author and professor of psychology and behavioural economics at Duke University, explores the circumstances under which someone would lie and what effect deception has on society at large. The RSA Animate was…
Observing the User Experience A Practitioner’s Guide to User Research by Elizabeth Goodman, PhD candidate, University of California, Berkeley’s School of Information, National Science Foundation Graduate Fellow, and Intel PhD Fellow Mike Kuniavsky, Founder, ThingM Andrea Moed, Staff User Researcher…
John Wood, Emeritus Professor of Design at Goldsmiths, University of London, argues on Core77 that the user-centered mindset is based on a one-dimensional map in which only two places exist—master and servant. In the workplace, the designer is the servant…
A few days ago SAP announced the opening of the new SAP Mobility Design Center to help customers meet the growing need for individualized mobile solutions. Headquartered on the company’s campus in Palo Alto, Calif., the center is focused on…
Communicating the User Experience: A Practical Guide for Creating Useful UX Documentation by Richard Caddick and Steve Cable Wiley 2011, 352 pages ISBN 978-1119971108 (Amazon | Scribd) Abstract As web sites and applications become richer and more complex, the user…
Today Albert Boswijk, founder and CEO of the European Centre for the Experience Economy, contacted us about his new book “Economy of Experiences”. Boswijk co-founded the Centre, a structure affiliated with the University of Amsterdam, in 2000 with Joseph Pine,…
UX Curve: A method for evaluating long-term user experience Sari Kujala (a), Virpi Roto (b), Kaisa Väänänen-Vainio-Mattila (a), Evangelos Karapanos (c), Arto Sinnelä (a) a) Tampere University of Technology, Finland b) Nokia Research Center, Finland c) Eindhoven University of Technology,…
Jonathan Ross, business development director at FACT-Finder, discusses the steps luxury brands can take to ensure a more rewarding online retail experience for consumers. “A recent study by McKinsey and Altagamma, the Italian association of luxury brands, appears to finally…
In an article for GigaOM, Ellen Isaacs (personal site), a user experience designer and ethnographer for PARC, explains the benefits of using ethnography to develop better mobile products. “Ethnographic studies likely save businesses far more time than they take. These…
This article by my compatriot Koen AT Claes claims that our current notion of UX design mistakenly focuses on experience, and that we should go one step further and focus on the memory of an experience instead “Studies of behavioral…
Recently I have been exploring developments on the impact of new technologies on the future of education, particularly in high schools. The latest trend in education is all about tablets, of course. My provisional assessment is that there is a…
Peter Merholz, a UX thinker and practitioner whom I have always held in high esteem, has written a well thought through blog post on reframing UX design. The two central paragraph in his discourse are these ones: “UX Designer is…
Curious Rituals is a research project conducted at Art Center College of Design (Pasadena) in July-August 2012 by Nicolas Nova (The Near Future Laboratory / HEAD-Genève), and Katherine Miyake, Nancy Kwon and Walton Chiu from the media design program. This…
Earlier this year, the UK Design Council and the Arts & Humanities Research Council conducted a wide ranging review of the place of design research in UK universities, and its connection with businesses and policymakers. The aim was to identify…
The way we interact and respond to information depends on many things: our goals about what we want to do with that information, the nature of the information, the context we find ourselves engaging with it, etc. Throughout these interactions…
Golden Krishna of Cooper argues that it’s time for us to move beyond screen-based thinking. “Because when we think in screens, we design based upon a model that is inherently unnatural, inhumane, and has diminishing returns. It requires a great…
It is not a secret that touch is not as easy as it seems and very difficult to get right, writes Wolfgang Gruener on Conceivable Tech. Cadillac is the first company that is trying to translate touch in a comprehensive…
Interactive data visualizations are an exciting way to engage and inform large audiences. They enable users to focus on interesting parts and details, to customize the content and even the graphical form, and to explore large amounts of data. At…
“What marketing executives should know about user experience” is the title of a short and introductory piece, mainly aimed at marketing people, by Nick Myers, managing director of visual design & branding at Cooper (a design and strategy firm in…
In three essays John Payne, Principal of Moment’s Experience Design practice, reflects on his workshop, Ethnography for User Experience, and their field research with Occupy Wall Street. Payne was recently asked by IxDA NY’s local leadership to lead a workshop…