Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Reporting on PSFK’s Good Ideas Salon yesterday in London, Guardian writer Jemima Kiss highlights the presentation by Dopplr designer Matt Jones: He sees mobile as something of a super power device and described something he calls “bionic noticing” – obsessively…
Clive Grinyer wrote a highly honest, yet optimistic post about his experience of working in a hardcore technology company (Cisco) as a user experience designer. It starts off with a very recognisable problem description: “In the conventional industrial product development…
The entire contents of the January-February 2009 edition of Interactions Magazine are now available online. Enjoy. (via InfoDesign)
Peter Morville (author of Ambient Findability) and Jeffery Callender (co-author of Search Patterns) are planning a new book (in process) about design for discovery and the future of search. As part of this effort, they have begun collecting user experience…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
Experientia, in collaboration with the Vodafone User Experience team, is running two workshops on 25 February at the upcoming LIFT conference to present the results of two recent projects and explore their impact. KashKlash: exchanging the future Join us for…
Designing Social Interfaces Principles, Patterns, and Practices for Improving the User Experience Christian Crumlish and Erin Malone O’Reilly Media and Yahoo! Press Abstract Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with…
Peter Merholz of Adaptive Path asked Matt Jones, founder/lead designer of Dopplr, on the new ability for every Dopplr user to download a Personal Annual Report of their 2008 travels in pdf. “All of us at Dopplr are fascinated by…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
Designing for the Digital Age: How to Create Human-Centered Products and Services [amazon] by Kim Goodwin, Alan Cooper Wiley (March 2009) Paperback: 768 pages ISBN: 978-0-470-22910-1 Abstract Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways…
Very nice and in-depth review by Marek Pawlowski: Palm, which launched a new flagship device and platform earlier this month, is a company staring at the very real possibility of extinction. The pioneering user experience of its PDAs has long…
“Are experiences relevant in a recession?” asks Jonathan Picoult. The stock of Starbucks Coffee, long revered as a prime example of a consumer-focused, experience-oriented business, was down over 50 percent in 2008 (underperforming the S&P 500 Index during the same…
The people from Live|Work, a UK service design company, have inspired me from the time I met them at the meanwhile defunct Interaction Design Institute Ivrea, now nearly eight years ago. Alice Rawsthorn, the design critic of the International Herald…
As part of the World Usability Day 2008, the Department of Information Technology at Vishwakarma Institute of Information Technology (V.I.I.T.), Pune (India) hosted on 27-28 November the Conference on Advances in Usability Engineering, a platform that brought together the professionals,…
Peter Merholz, President of Adaptive Path, has published the first part of an interview with Margret Schmidt, VP of User Experience Design and Research at TiVo. “Margret Schmidt’s extensive experience heading up design at TiVo has given her a deep…
Whitney Hess, an independent user experience designer, writer and consultant, asked some of the most influential and widely respected [USA] practitioners in UX (including Steve Baty, Mario Bourque, Dan Brown, Liz Danzico, Bill DeRouchey, Will Evans, Chris Fahey, Kaleem Khan,…
Nearly by accident I discovered Nokia’s recently launched IdeasProject, an effort “to surface Big Ideas about the future of communications — and to show the many ways that these ideas are connected”. It is definitely a site rich with content.…
Alex Soojung-Kim Pang, researcher director at the Institute for the Future, has posted a thoughtful essay on his blog about how trends in computing and design might affect the way that futurists work: how they could be used to sharpen…
What are the profound socio-cultural changes currently taking place and are people-centred designers well equipped to help companies and institutions address this new context? The current economic recession is turning out to be very severe (The Guardian evokes the spectre…
Lately posting has become a lot more complicated. Putting People First (PPF) started out some years ago as a dumping ground for all kinds of articles and readings that I found interesting and worthwhile sharing. It gradually became a much…