Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Rachel Jones of Instrata reflects on the recent “People-Inspired Innovation” conference organised by Chimera* at Adastral Park, Ipswich, UK. When she was last year part of the DTI mission to the west coast of the US (see earlier post),…
Being sent to your bedroom used to be a punishment: now it’s a teen dream. Through personal computers, mobile phones and gaming consoles, teenagers are spurning antisocial angst for a culture of “connected cocooning”. It’s a phrase coined by…
In his blog Total Experience, designer Bob Jacobson just wrote about the “canons” for experience design. Canons are rules that define a profession’s ethics and by extension, the practice of the profession itself. In his post, he proposes two canons…
A few months ago I wrote about the Gel and euroGel conferences in 2006. Mark Hurst just posted a partial line-up of speakers. The euroGel 2006 conference which will take place on 1 September 2006 in Copenhagen, Denmark, features: Han…
We just finished the Italian version of the website of Experientia, the new experience design company that I am a partner of. Any comments from our Italian readers are more than welcome.
Jim Murphy, parliamentary secretary at the UK Cabinet Office, recently gave a speech entitled “Towards Customer Centric Government: Strategies for Service Transformation“. Reporting on this, Ann Light in Usability News is particularly struck by the section on relevancy: ‘We…
Luke Wroblewski writes in his blog Functioning Form about his experiences at the recent Designing for User Experience Conference (DUX 05) in San Francisco November 4-5th. He concludes that “user experience design, its methodologies, and terminology are now well established…
Fast Company and Richard Florida’s team just published a small report on up-and-coming hubs for creative workers–places that draw people who are talented, tech savvy and tolerant. Ten of them are in the United States, another five elsewhere in…
How do you launch a luxury airline that simply has to stand out from the pack? As the recent demise of Delta’s Song indicates, finding profitable ways to improve the air-travel experience isn’t easy, even at premium prices. How does…
Usability is an approach to product development that incorporates direct user feedback throughout the development cycle in order to reduce costs and create products and tools that meet user needs. India may have achieved global recognition as an IT…
Under new policies and initiatives from its Ministry of Communications, Italy is turning to Wi-Fi and WiMAX to make broadband Internet access more universally available throughout the country. On October 4th, the Minister for Communications, Mario Landolfi, issued a new…
The managing innovative thinking + design blog contains a huge list of design and innovation links, grouped under such headings as ethnographic research, emotional intelligence, design research, user empathy, etc. The value of the blog is entirely in the…
UXmatters, a new experience design web magazine, was launched yesterday (World Usability Day). I just finished reading all the articles of the first issue and it turns out to be a truly valuable industry resource that I plan to refer…
The six-story Calit2 laboratory, which overlooks the Pacific Ocean, is designed for 900 faculty and student researchers. Two separate wings extend from the main building. On one side is an ultrasterile set of nanotechnology clean rooms designed for making devices…
Today’s tech toys throw in goodies we scarcely used to imagine, from cellphones with tiny TV screens to computers that stream video wirelessly through your house. But lots of those features you probably don’t want, can’t use or don’t know…
As Hewlett-Packard’s director of design and brand experience, Sam Lucente’s job is to use insights from the design, technology, and marketing fields to enhance the consumer’s interaction with HP products. In an interview with Business Week, he talks about the…
Consumers forever grumble about products and services making their life difficult, but there are some shining examples leading the way. As World Usability Day approaches, what are the best doing right? Read full story
Nike’s now (in)famous Nike ID Design Lab in New York doesn’t allow more than three customers in at a time, with visits limited to one hour max. Furthermore, customers need to make an appointment, by invitation only. The haute-design store…
Bill Lucas of Maya Design just pointed me to his recent post on Boxes and Arrows where he discusses the notion of experience design by drawing parallels to Friedrich Fröbel’s invention of the original Kindergarten. At the beginning of the…
Régine Debatty of we-make-money-not-art just posted about the A1 Lounge in Vienna, a new store concept EOOS created for mobile phone company Mobilkom Austria. “The most tangible thing in the mobile phone business is the signed contract – a sheet…