Category HCD / UXD

Privacy and the user experience

In a long blog post, designer and developer Alexander Dawson discusses some important privacy-related concerns — in particular, how asking for too much information can degrade the overall user experience. “A user’s experience of a business and its services will…

IDEA 2010, an information architecture conference

Last month the Information Architecture Institute, a non-profit volunteer organization dedicated to advancing and promoting information architecture, held its yearly conference IDEA where UX professionals can exchange insights and share perspectives for designing better experiences across physical and virtual information…

Rotman Magazine: It’s Complicated

Five articles in the current issue of Rotman Magazine, the high-level and thoughtful publication of the Roger Martin-led Rotman School of Management in Toronto, Canada, are definitely worth exploring: Donald Sull on stubborn mental maps (pdf) The London Business School…