Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The UK Design Council provides some interesting case studies of what creativity and innovation can do to public procurement and regional and local authorities. Borough of Tower Hamlets – Idea Store Libraries in the London borough of Tower Hamlets were…
Microsoft’s chief blogger Robert Scoble interviews his colleague Jenny Lam, creative lead of the MSX (Microsoft User Experience) design team, to talk about the user experience work her team is doing for Windows Vista. At CES 2006 Jenny Lam also…
Design for Democracy increases civic participation by making the experience clearer, more understandable, easier to accomplish and more trustworthy. Design and social research professionals collaborate to enable compelling, efficient and trust-building experiences between government and the governed. On a nonprofit…
The Winter 2006 issue of the magazine of the Rotman School of Management is devoted to healthcare and features a four page article by IDEO’s Peter Coughlin and Ilya Prokopoff. The article, entitled “Managing Change, By Design”, discusses three design…
Chronic disease and conditions related to an unhealthy lifestyle have reached epidemic proportions and are rising still. This presents a momentous challenge for our current healthcare system. Looking at the problem from a design perspective shows that there are many…
I would like to remind the PPF readers that they can find a calendar dedicated to experience design conferences and events on the Eventful website, which currently contains thirty upcoming activities of interest to the community. It is a shared…
The Design Council knowledge cards summarise a unique resource of online in-depth information compiled by expert authors on design topics and issues that matter. The 30 cards in a pack provide an overview of our knowledge experts resources introducing each…
During the recent O’Reilly Emerging Telephony Conference (January 24-26, San Francisco), Roberto Tagliabue, digital experience creative director of Nike TechLab , B.J. Fogg, a researcher at Stanford University and author of the book “Persuasive Technology: Using Computers to Change What…
Are people “specialising” their use of different communication channels? Are there different usages for mobile, fix, e-mail, etc in terms of content, partners in the communication or habits? And are new channels affecting how other channels are used? Bruno Giussani…
Plenty of people seem to be blogging at the 2006 LIFT conference, taking place in Geneva, Switzerland, today and tomorrow. Just this check this overview. Bruno Giussani is my personal favourite, because of his capability to condense the talks in…
Research institutions often face the challenge on how to best translate their scientific discoveries into commercially successful products and services. So how can design speed up technological research’s journey from the lab to the marketplace? The UK’s Design Council and…
If any single business theme emerged from the 22 sessions on innovation at Davos, it is that CEOs realize that their current corporate organizations and cultures need to be dramatically changed, and that new people with new skills have to…
During the Fall semester of 2005, Rocky Mountain College of Art and Design teamed with MAYA Design to do a long-distance academic collaboration. Students were given the Strategic Plan 2001-2005 of the National Park Service and were asked to develop…
“Blogs, the free-form online journals that have gained wide popularity, are making inroads in the newsrooms of what bloggers sometimes derisively call the mainstream media”, writes Bruno Giussani in today’s International Herald Tribune. “An increasing number of editors and…
Experience Matters is the name of a section on the Macromedia website where the company wants to show its customers "what great experiences are, how they deliver better business results and how to create them". "Macromedia is motivated by…
Eventbranche is a Dutch-language blog of Henk-Jan Winkeldermaat where you can view (English-language) videos of recent presentations by Marc William Hansen, chief experience officer at LEGO (on experience co-creation) and by Joe Pine, author of The Experience Economy (on…
Following the publication of Pine & Gilmore’s book “The Experience Economy: Work Is Theatre & Every Business a Stage”, the University of Amsterdam founded the European Centre for the Experience Economy to create a place and network for fundamental academic…
The 2007 Bower Award and Prize will be presented to a distinguished scientist in the field of Human-Centered Computing.The Bower Award for Achievements in Science is presented annually by The Franklin Institute to a researcher of any nationality for outstanding…
Karl Long of Customer Experience Strategy reviews shopcomposition.com, a shopping site that sells an extremely eclectic mix of products, it seems like a stylish, urban outfitters for grown ups. The web site is a flash extraviganza that puts boo.com to…
The new version of Mindstorms, Lego’s all-time best-selling product, was developed with the help of a Mindstorms User Panel, with the aim of developing a better product but also a tighter, more trusting bond between corporation and customer. A lengthy…