Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The annual meeting of the World Economic Forum in Davos, Switzerland (25-29 January) is devoted to creativity. One of the eight sub-themes is on “innovation, creativity and design strategy”, exploring how “business, government and social innovators are taking on new…
The Net’s basic flaws cost firms billions, impede innovation, and threaten national security. We simply can’t keep patching the Internet’s security holes. While researchers are working to make the Internet smarter, experts like Google’s Vinton Cerf warn that this could…
Karl Long of Customer Experience Strategy pointed to a very recent interview with the user experience lead at Mozilla, Mike Beltzner. It does rather focus on browser development than it does on user experience, and it needs some more editing,…
Last week John Thackara, director of Doors of Perception and author of In the bubble: designing in a complex world, lectured at the RSA (Royal Society for the encouragement of Arts, Manufactures and Commerce) on Solidarity economics and design: life…
They may not have the money of the hedge fund managers who line up at bonus time at the open houses for $5 million homes, and their numbers do not equal those of health care workers. But New York City’s…
Mike Kuniavsky, author of the book Observing the User Experience, was recently in Japan which inspired him to write a thoughtful reflection on the current value of user reseach, based on his observations there. “The Japanese classic Modernist “supply-driven” model…
Business Week comments on the recent Cox Review of Creativity in Business (see also my previous post) and publishes excerpts of an interview with the author Sir George Cox. According to the magazine, the report’s findings are worrying. “Far from…
Backpackers in Australia often wish to organise group activities, but have few collaboration methods available and only a trickle of communication is possible between them as they move. They regularly explore unfamiliar locations quickly, but have only basic resources to…
A challenge to the traditional view that new technology will widen inequality in the future comes from the UK Government’s Social Exclusion Unit. The new report shows how technology is already improving life chances and public service delivery, and is…
What is the experience design terminology in other languages? Here are some equivalent expressions dealing with interface design, user experience, experience design, user-centred design and usability in six European languages: – Dutch: gebruikservaring, gebruiksvriendelijkheid, gebruiksgemak – Finnish: käyttöliittymäsuunnittelu, käyttäjäkokemus /…
In this French language article (sent to me by Régine Debatty), two specialists in hotel hospitality discuss the impact of new technologies on their sector, and the delay the hospitality sector is facing in providing services (such as WiFi) that…
Anyone who has ever visited a newsagents or coffee shop knows how annoying it is to rummage through a pocket or purse in an attempt to find the right change. But this experience could soon be a thing of the…
In recent years, there has been a big increase in new electronic media products for very young children, including those as young as one month old. A driving force behind this new market is the advertising and package labeling that…
For those seeking the new experience design company Experientia on Google, here it is: www.experientia.com. Google might be the most important search engine in the world, but it takes a (fairly long) while before new domain names make it…
A News.com special report explores how a new generation, technologies return the net to its social roots. The report, which is aimed at a broad audience, is organised in five chapters and provides an insight in the importance of grassroots…
From information design to experience design: smart artefacts and the disappearing computer The rate at which computers disappear will be matched by the rate at which information technology will increasingly permeate our environment and determine our lives. This notion of…
Schulze & Webb are working with Chris Heathcote of Nokia’s Insight Foresight Group to develop experimental prototypes to explore personalisation in mobile phones. This project blog discusses their work. There are three overlapping strands in the project: craft, hacking and…
Creativity is the generation of new ideas – either new ways of looking at existing problems, or of seeing new opportunities, perhaps by exploiting emerging technologies or changes in markets. Innovation is the successful exploitation of new ideas. It…
The Center for Aging Services Technologies (CAST) is leading the United States’ charge to develop and deploy emerging technologies that can improve the aging experience in America. Established in 2003, CAST has become a national coalition of more than 400…
Today I visited Italy’s National Museum of the Mountains (“Museo Nazionale della Montagna”), which is located just a few minutes from my home on a hill overlooking the city of Turin. In fact, the museum re-opened today after an extensive…