Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Service Design by Industrial Designers By Froukje Sleeswijk Visser Technical University Delft 2013, 104 pages Design practice is changing. The applications of design skills, knowledge, activities and processes seem to become wider everyday. More and more designers are tackling complex…
The IxDA gathered in Toronto, Canada’s largest center for design, for its 6th annual conference. Here are the video records of the breakout talks that took place (grouped thematically). AGILE / LEAN Josh Seiden: A designer’s introduction to lean…
The IxDA gathered in Toronto, Canada’s largest center for design, for its 6th annual conference. Here are the video records of the keynotes and panel discussions that took place. KEYNOTES Albert Shum: Connecting – emerging themes for interactions [36:59] This…
Killed at Launch: A complete disregard for user experience leads to drastic action by Pete MacKie A failure to account for UX results in an e-commerce being pulled offline shortly after launch. POP UX! Clued Into Curiosity by Andrew Zusman…
A few days ago, I reported on the news that SAP has become the first major sponsor of the Interaction Design Foundation (IDF). Today, Rikke Friis Dam, Co-Founder and Editor-in-Chief of the The Interaction Design Foundation, provides an overview of…
This is an exciting time to be a digital designer, as the future of digital interaction is all around us, writes Nev Fordyce, reflecting on his SxSW experience. “What many have touted as the rise of the ‘Digital Native’, may…
Jan-Christoph Zoels, one of Experientia’s founding partners and our creative director, is going to be a lot in Milan next week. Aside from his participation on Monday 8 April at the IxDA organized “The Long View of Interaction Design,” he…
The April 2013 EthnographyMatters edition is edited by Nicolas Nova, consultant and researcher at the Near Future Laboratory, and is about combining qualitative and quantitative data. In his introduction, Nova writes: “While ethnography generally draws on qualitative data, it does…
SAP has become the first major sponsor of the Interaction Design Foundation (IDF), writes Gerd Waloszek on the SAP Design Guild blog. The HCI encyclopedia, which recently appeared in its second edition, is one of IDF‘s major assets. But IDF…
As we move towards a quantified society, one shaped by data, we start to dismiss things that are unquantified, writes Om Malik of GigaOm. Empathy, emotion and storytelling — these are as much a part of business as they are…
In the book The Power of Habit, author Charles Duhigg explains how habits are formed and what it takes to break an ingrained habit. The book references a 2006 study from Duke University that found that 40% of the actions…
Dr Anne Galloway (@annegalloway) is Senior Lecturer, School of Design and Principal Investigator, Design Culture Lab, Victoria University of Wellington, New Zealand. Trained in sociology and anthropology, Anne teaches courses in design and culture, and researches relations amongst people, places,…
As gadgets get more complicated, UI’s must be able to teach their users over time. Philip Battin shows how flow can be used to improve the user experience in interactive electronic consumer products in an article for FastCo.Design. “More and…
In an insightful blog post, Reboot principal Panthea Lee asks if open government initiatives make citizens more informed and engaged, and make governments more accountable to their people? What impact have open government initiatives had so far? Reboot is a…
Open government initiatives offer new, often technologically enabled avenues for civic participation. But which populations have the access and motivation to use these channels? Frequently, programs and platforms privilege certain groups over others. An ethnographic study of participatory budgeting in…
How do we help or support people that live in situations that do not fit into a system’s categories, e.g. by transforming perceptions of what a system can be? This question is constantly reoccurring in the development of our public…
In a broader article on Big Data and privacy, the New York Times writes about the work of Alex Pentland, a computational social scientist, director of the Human Dynamics Lab at the M.I.T., and academic adviser to the World Economic…
Apple has a vision of a future in which the disembodied voice of Siri is your constant companion. It goes something like this: You arrive home at the end of a long day and plop down on the couch. A…
It’s time to start thinking strategically about designing user experiences for interconnected ecosystems like health care, argues frog’s Fabio Sergio. “Within [massive inter-connected service ecosystems such as education, finance, or health care] the aim to shape an “experience” out of…
Ellen Isaacs (personal site), a user experience designer and ethnographer at PARC, spoke on January 28 at TEDx Broadway about the power of ethnography and how it might be useful in inspiring the future of Broadway. As per usual with…