Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
UX matters posted yesterday four new articles: The world of services user experience By Baruch Sachs In a services organization, you are not only the UX expert, you are also expected to be a thought leader in areas that go…
The most popular content strategy tools borrow from the discipline of information architecture, but there is one invaluable tool that is imperative to the process of strategy and implementation of tactics that we can thank our user experience cousins for:…
World IA Day 2012 is about bringing the Information Architecture community together, and the first ever World IA Day, which took place on 11 February, featured keynote presentations by Peter Morville, Lou Rosenfeld and Jorge Arango. – Peter Morville: Cross-training…
A pair of remarkable projects created by Ben Fry (co-developer of Processing) and his company Fathom may seem like simple marketing, but one day soon could enterprise software look like this? “The point is, as the data we produce continues…
User experience is a priority that should, in some way, find a home within the design of any new-media strategy, writes Brian Solis. “The reality is that the relationship businesses hope to have with customers through these new devices, applications,…
Adobe’s decision to cease development of the mobile Flash platform and increase their investment in HTML5-related efforts created perhaps the final piece of conclusive evidence that HTML5 is the current go-to technology for creating ubiquitous user experiences regardless of device.…
Behavioural change researcher Dan Lockton discusses an approach which has emerged out of some of the ethnographic work he has been doing for the Empower project, working on CarbonCulture with More Associates, where asking users questions about how and why…
User Interface (UI) is the next battlefield in consumer electronics and, as products mature, the race to differentiate based on the UI will accelerate. Rather than compare minor differences in features sets, consumers will increasingly make purchases based on ease…
Ciara Taylor was also at Interaction 12 in Dublin and reports on the keynote talk by Anthony Dunne for Core77. “Interaction design and designing interactions… are they the same concept? Anthony Dunne, partner at Dunne and Raby and professor at…
There was magic in the air on the final day of the Interactions 12 conference in Dublin, as a number of speakers drew the connections between magic and design, whether it be electric faeries, having childhood dreams of being a…
It is a constant complaint: We’re choking on information. The flood of data on the Web has reached mind boggling proportions, and it shows no signs of stopping. But wait, says Harvard professor Ann Blair in an NPR radio program…
McKinsey’s John DeVine, Shyam Lal, and Michael Zea write that businesses ought to focus on the human side of customer service to make it psychologically savvy, economically sound, and easier to scale. “Some organizations are making strides in the design…
Vicky Teinaki and Louise Taylor continue their coverage of the Interactions conference in Dublin. In this long article, they report on the presentations by Jonas Löwgren (School of Arts & Communication at Malmö University), Scott Nazarian (frog), Ariel Waldman (Spacehack.org),…
Dublin – and even its Lord Mayor – welcomed a record 750 attendees to the opening of Interaction 12. The day would unfold with Hitchcock, healthcare, and hearing the question :what if?”. Vicky Teinaki and Louise Taylor report on the…
The Norwegian Design Council has published a new resource site about inclusive design, to inform and communicate how this approach can be used as a strategy for innovation and development of more user-friendly products and services for the mainstream market.…
In anticipation of the upcoming IxDA Interaction12 Conference taking place in Dublin, Ireland February 1–4, Core77 is bringing us a preview of this year’s event, including this guest post by David Malouf, professor of Interaction Design in the Industrial Design…
As more and more devices in your home get connected to the Internet, the user experience becomes increasingly important. The people at ReadWriteWeb announce that over the coming months they will be exploring the world of User Experience design, by…
On 23 January 2012, Martijn de Waal defended his Ph.D. thesis ‘The city as interface’ at the Philosophy Department of the University of Groningen. Abstract: The main concern of the study ‘The City as Interface’ is the future of the…
Chapter twelve of the interaction-design.org resource is now available in preview. It deals with what HCI specialists call ‘affective computing’ and was written by Kristina Höök, professor in Human-Machine Interaction at Stockholm University. As Human-Computer Interaction (HCI) and Interaction Design…
Elizabeth Churchill, Principal Research Scientist at Yahoo! Research, was the speaker at the October 2011 Creative Mornings event in San Francisco. In her talk she discussed how we hide, reveal and misinterpret emotion online and off. Watch video (30 min)