Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Last week, Cadillac launched its new “CUE” vehicle infotainment system. The name is an acronym that stands for Cadillac User Experience — the company’s refined and expanded approach to connected vehicles. Electronista took an early look at the new system…
When UX designer Vanessa Carey read Susan Weinschenk’s article “The Psychologist’s View of UX Design” (published in UXMag last year), she decided to explore each of Susan’s ten points in more detail. “I will break down Susan’s post and further…
“Seamless, cross-channel experiences are the way of the future, as technology fades into the background and the personal, physical, and social context determine the methods we use to interact with information,” writes Tyler Tate on UX Matters. But, he says,…
Simon Rogers asks on The Guardian’s DataBlog if there is a backlash gathering steam against web data visualisations. “There has definitely been a shift. A few years ago, the only free data visualisation tools were clunky things that could barely…
James Rock, the managing director and chief business designer for Cultivar Consulting Limited, a business and services design consultancy, talks about service design, its benefits and why it’s important for your business. “Service design is a relatively new discipline that…
dConstruct 2011, the 2 September event in Brighton, England, brought together leading thinkers from the fields of interaction design, mobile design and ubiquitous computing to explore how we can bridge the gap between physical and digital product design. Videos are…
Ageing populations and budget cuts mean devising a new social contract. So why not use real designers – it’s worked in Finland, asks Justin McGuirk, design writer at The Guardian. “If a country has the best education system in the…
Fabian Hemmert will be one of the keynote speakers at Interaction 12. In this article on Johnny Holland, he reflects on “recent developments in the research field of Human-Computer Interaction [that] point to emerging styles of interaction that make use…
Dana Chisnell reports on the importance of flow in UX design. Flow comes from focused attention, deep engagement, a feeling of mastering a challenge. The outside world ceases to exist and time fades away. Awareness heightens and senses are charged,…
How will we react when a loyal humanoid robot that has served us for years suddenly fails? Will we genuinely grieve for no-longer working bots that have accompanied us through so much of our lives? And when bots die, will…
The La Sapienza University in Rome is organising the first User Experience Master for students who already have a previous degree. Although a highly laudable initiative, this part-time programme points to an important gap, since Italy really needs a full-time,…
“Shoes, cars and other love stories: Investigating the experience of love for products is the title of the doctoral dissertation (and a book!) by Beatriz Russo Rodrigues (Brazil) at the Technical University of Delft in The Netherlands. “People often say…
The internet is the greatest source of information for people living in the UK today. But the amount of material available at the click of a mouse can be both liberating and asphyxiating. Although there are more e-books, trustworthy journalism,…
Finnish researchers Antti Oulasvirta, Pertti Saariluoma, Rebekah Rousi and Jaana Leikas discuss replacing using intuitive notions of emotions with systematic psychological knowledge. “Underlying the recent surge in interest in user experience may be the realization that consumers have increasing power…
Article by Experientia collaborator Irene Cassarino, with additional input from Jan-Christoph Zoels. How do you create community services and business models for a carbon neutral building block before the buildings stand? Thirty Finnish entrepreneurs came together last Tuesday (20 September…
Khoi Vinh reflects on the fact (and the user experience) that almost everything on all of his computers and all of his mobile devices can only be accessed with a password. “This is a big problem, and for lots of…
Mobile First Luke Wroblewski A Book Apart October 2011 Abstract Our industry’s long wait for the complete, strategic guide to mobile web design is finally over. Former Yahoo! design architect and co-creator of Bagcheck Luke Wroblewski knows more about mobile…
Tuuli Kaskinen and Roope Mokka, researchers at Demos Helsinki, argue in an essay that we need more than mere sustainable versions of everyday products: we need new products and services based on behaviour change. “Most companies are dismally bad at…
The key to designing social media well lies in designing it for a user’s social interests. Conventional software addresses the user’s task-oriented needs and objectives. But social media succeed when they engage the user’s social interests. An article by Adrian…
Des Traynor recently spoke at the Content Strategy Forum in London about the importance of which words used in an interface. The difference between Facebook’s Like and Google’s +1 seems superficial, but ends up influencing the behaviour of the users.…