Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In the modern digital age where seemingly everything and everyone is online, a new industry is emerging to “manage” the internet footprint that people and businesses leave online. “Reputation managers” can clean up and shape a person’s online history: burying…
In 2009, Dr. Genevieve Bell, an Australian-born anthropologist and ethnographer, who is an Intel Fellow and heads Intel’s newly created Interaction and Experience Research (IXR) division, was selected as South Australia’s Thinker in Residence. In her assignment, she focused on…
Nalini Kotamraju, assistant professor at the University of Twente in the Netherlands, gave an excellent talk yesterday at Harvard University’s Berkman Center for Internet & Society on the lack of user centricity in e-government services. Individuals and institutions are slower…
On the way to celebrating its 250th anniversary in 2014, the Hermitage museum in St. Petersburg (formerly the Winter Palace of the Russian czars) hired legendary architect Rem Koolhaas to modernize the art museum experience for visitors in a way…
Cory Doctorow, the Canadian blogger, journalist and science-fiction author, argues in The Guardian that curated computing is no substitute for the personal and handmade. Although bespoke computing experiences promise a pipe dream of safety and beauty, the real delight, he…
Legal scholars, technologists and cyberthinkers are wrestling with the first great existential crisis of the digital age: the impossibility of erasing your posted past, starving over, moving on. Jeffrey Rosen, a law professor at George Washington University, reports in The…
Facebook is about to celebrate its 500-millionth user, but the social media application has had wide consequences, even for those who have never signed on, writes the BBC. Many of the problems that are identified with Facebook are symptomatic of…
Experientia turns five years old today, 21 July! We’ve been busy in the last year. Apart from the great projects and fruitful collaborations with old and new clients, we’ve also completely redesigned our website, expanded our offices to include a…
I very much enjoyed the reflection of Lee Bryant (Headshift), following the launch of the UK Government’s Big Society initiative. In it, he argues that in the past, UK politics [and not just UK, I’d say] were dominated by two…
Three new articles have been published on the UX Matters site: Design Is a Process, Not a Methodology By Pabini Gabriel-Petit In this installment of On Good Behavior, I’ll provide an overview of a product design process, then discuss some…
Google attempts to return relevant search results in the blink of an eye. But in future it could go one better, delivering search results to its users even before they know that they want the information, writes Paul Marks in…
Content strategy is becoming a hot topic (and one I am greatly interested in). Last year, Kristina Halvorson of Brain Traffic published the book Content Strategy. In her own words, it “offers a pretty straightforward approach to planning for content…
“The internet has not become the great leveller that it was once thought it could be,” according to Harvard academic Ethan Zuckerman at the TED Global (Technology Entertainment and Design) conference in Oxford. The BBC reports. He said that the…
PARC, the legendary California-based research centre owned by the Xerox Corporation, is hosting a series of talks on ethnography in industry. The three talks that took place are already available online in video. More talks are scheduled tomorrow and next…
Philips Design has published a downloadable paper on how it uses qualitative research and design thinking to support development of solutions for the ever-changing healthcare landscape. “Our lifestyles are increasingly out of balance and we are placing our health at…
Experiments like ‘Please Rob Me’ indicate that what people reveal via location-sharing apps could potentially be harmful to them – and survey finds concerns among users. “More than half of people with geolocation-capable mobile devices worry about “loss of privacy”…
Devices could monitor people’s health and step in when needed to help them get better, experts say. “Within a decade or two, researchers at Silicon Valley companies and elsewhere predict, consumer gadgets will be functioning like hyper-attentive butlers, anticipating…
The smartest “tech” academic according to Fortune Magazine (“The smartest people in tech”) is Danah Boyd, Social Media Researcher, Microsoft Research. “She is the reigning expert on how young people use the Internet, and she’s writing a book on the…
Big Think is an online think tank, founded in 2007, that presents video interviews with major intellectuals from a wide range of fields. Recent interviews that caught my attention are with Dan Ariely and Clay Shirky. Dan Ariely [39:14] Professor…
Adam Greenfield, Nokia’s head of design direction for service and user-interface design, is the author of this week’s Urban Omnibus feature. In the piece, he uses software design as a base to talk about the ways citizens call out trouble…