Category Design

Can you design a service?

Jeff Howard alerts us in his “Design for Service” blog to the publication “Can You Design a Service?” by the Danish agency 1508. “Six brief case studies showcase service design’s range while examples for Aarhus citizen services and a kindergarten…

Sustainable user research

Now, more than ever, it’s important to determine when it’s feasible to save money and the environment by conducting more user research remotely. But what are the advantages and disadvantages of remote research. Jim Ross reports in UX matters. “Although…