Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The latest issue of Ambidextrous, Stanford University’s journal of design, has just been published. The issue is entirely online. Two of my favourite articles: Mind the gap: ethnographers navigate the space between users and designers (pages 40-42) An interview of…
Web 2.0 solutions offer people in rural areas a platform for networking and knowledge exchange. This brochure, published by GTZ, provides a systematic overview of Web 2.0 experiences made to date in Africa, Asia and Latin America. It serves as…
Navi Radjou argues on the HarvardBusiness.org Voices blog that R&D in emerging markets needs fewer engineers and more anthropologists. “To effectively identify and address the explicit and unmet needs of the broader consumer base in emerging markets, I believe multi-national…
The Mobile Difference, a new report by the Pew Internet & American Life project covers at length the current social implications of mobile internet access in the United States: “Some 39% of Americans have positive and improving attitudes about their…
Fabio Sergio, a design and user experience strategist, creative director at frog design, and former associate professor at Interaction Design Institute Ivrea, was one of the speakers at the Frontiers of Interaction conference that took place on Tuesday in Rome,…
Barclays 360 magazine, a quarterly thought leadership magazine for senior management within the Barclays Group, is devoted to simplicity in product and service design. Here are the feature articles (of which the last one, which is excellently written and directly…
Last night the School of Visual Arts in New York hosted a series of lectures on service design. “While far more attention is still paid to the design of products, there is an argument to be made that we’ve entered…
Matt Jones, founder and former lead designer at Dopplr and also former director of UX design at Nokia, is now a principal designer at Schulze & Webb in London. He was also one of the speakers at the Frontiers of…
The latest issue of Vodafone’s Receiver Magazine is all about a new era of human interaction that is marked by perpetual conversations and perpetual info drip-feed, as enabled by the umbilical of the mobile. Two new contributions explore the time…
Mac Funamizu explores on Johnny Holland what digital devices with physically changing displays might look like and how their interface language might be conceived: “We all know how great a touch screen is… But have you ever thought that it’s…
Robert Fabricant wrote about the role of the designer in behavioural change and describes three new design strategies: persuasion design, catalyst design and performance design. “Instead of aspiring to influence user behavior from a distance, we increasingly want the products…
The Economist this week comes with a new edition of its 24-page Technology Quarterly supplement, which contains four articles that are related to the theme of this blog: Taken your medicine? Health care: Mobile phones provide a cheap and simple…
The site of Participle, a UK social design consultancy, contains some good materials on the design of the next generation of public services. Only the Lonely: Public Service Reform, the Individual and the State Article to be published in the…
The field of mobile gestures is a fascinating one that Nokia is keenly exploring and researching, with explorative designers Younghee Jung and Dan Macleod on the frontline. Last week the people of Nokia Conversations had the opportunity to chat to…
A Windows-enabled and Web-connected coffee maker like the prototype in this photo could check online for the proper grinding size of the beans you’ve just bought. Although it seems like an ironic example of design gone wrong, Microsoft thinks this…
World Wide Web inventor Tim Berners-Lee wants to put the web under the microscope to investigate how it changes our behaviour. Paul Marks asked in The New Scientist him what he hopes to achieve. “Web science is already happening. People…
Clay Shirky is this week’s guest on Nokia’s IdeasProject site. He talks about social media and the emotional dimension of news. “Clay Shirky says that the lightning-quick dissemination of news events via social media has heightened the role of emotion.…
“The main activity of designers will be as social innovators,” said Ezio Manzini during an intimate conversation with o2NYC on May 6. Ezio’s talk outlined an exit strategy for conscious designers, a shift from making things to designing tools for…
How a little lab called MAYA is giving firms such as Emerson and General Dynamics an innovation boost. Fast Company reports. “MAYA Design is juicing innovation by teaching techies design basics. The 50-member team of computer scientists, psychologists, designers, engineers,…
Researchers Daniela Sangiorgi (Lancaster University), Stefano Maffei (Politecnico di Milano) and Nicola Morelli (Aalborg University) launched this month a new site on service design research: “It aims to collectively build an understanding and foster a dialogue on where ideas and…