Category Design

Interviews on service design research

Researchers Daniela Sangiorgi (Lancaster University), Stefano Maffei (Politecnico di Milano) and Nicola Morelli (Aalborg University) launched this month a new site on service design research: “It aims to collectively build an understanding and foster a dialogue on where ideas and…

Selling user experience

Daniel Szuc is a principal consultant at a Apogee Usability Asia Ltd, based in Hong Kong, and previously worked on a usability team for Telstra Australia. When he moved to Hong Kong in 1998, he went about looking for jobs…