Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Yahoo Labs is beefing up its ranks of social scientists, adding highly credentialed cognitive psychologists, economists and ethnographers from top universities around the world, reports the San Francisco Chronicle. “In the last year, Yahoo Labs has bolstered its ranks of…
Greenpeace’s Guide to Greener Electronics provides an evaluation of “the 18 top manufacturers of personal computers, mobile phones, TVs and games consoles according to their policies on toxic chemicals, recycling and climate change.” Here are the scores: 7.3 – Nokia…
A new pilot programme from InterTradeIreland is aimed at assisting small and medium-sized firms, initially in the civil security sector, to innovate and meet identified but as yet unmet market needs, using ethnographic research and user-centred design approaches. The Irish…
The latest issue of Interfaces Magazine, a quarterly magazine published by Interaction, the specialist HCI group of the British Computer Society (BCS), contains a lengthy article on an emerging market research project Experientia conducted for Vodafone Global. Many, many thanks…
A freelance writer reports for the New York Times on 3M Company’s customer innovation center at its headquarters. “As a company, 3M is at the forefront of a movement that appears to be gaining traction: customer innovation centers, typically located…
Venessa Miemis, a Master’s degree candidate in Media Studies at the New School in New York City, contributed a user idea to Nokia’s Ideas Project website, anticipating a system whereby collaboration facilitated by social networks will supplant competition as the…
Strand Consult suggests that iPhone users are suffering from a form of Stockholm Syndrome–the condition in which the kidnapped begin to show loyalty to their kidnappers. “Apple has launched a beautiful phone with a fantastic user interface that has had…
Ethnography and the Corporate Encounter Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books (July 2009) Hardcover, 253 pages Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and…
Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December 2009 Danah Boyd: ‘People looked at me like I was an…
Meena Kadri reports on how lunch and laundry delivery in Mumbai – known as the Dabbawalla and Dhobi Ghat services – use sophisticated coding systems to track items within their service chain, in order to ensure accurate delivery. “The Dabbawalla…
The 2009 Media Engagement Barometer commissioned by Motorola’s Home & Networks Mobility business has revealed a shift in [US] consumer influence that hasn’t been widely recognized yet: age no longer dictates a consumer’s willingness or ability to use media technology…
Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living in the age of turbulence Anna Kirah, partner, CPH Design (and former senior design…
In a long article, the people in charge of the Intel Reader discuss the entire user-centred process of designing a new device for the blind or visually impaired which is aimed at making printed matter accessible to millions of people…
Some English language websites, blogs, articles and publications updating on what Denmark is doing on user-driven innovation: Is Denmark a lead user of user driven innovation? You might think so since the world’s first government sponsored user driven innovation program…
Matt Webb of Berg was one of the speakers at UX Week 2009, a conference in San Francisco organised by Adapative Path. In his presentation “Design Is In Your Hands,” Matt talked about developing products and learning from mistakes, and…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…
Consumer electronics companies must rethink the old technology-driven approach to innovation because industry convergence has made this model obsolete, claims a study by Accenture. In the converging world, “high-performance businesses in the CE industry have begun to embrace a consumer-engagement-driven…
Email, texting and Facebook let us hide behind our computer screens instead of talking to each other. Elizabeth Day asks in The Observer if we have the tyranny of technology to blame or ourselves? According to John Freeman, who…
Via the DMI November 2009 Newsletter, I came across a number of articles that are worthwhile exploring: What the Hell Have We Done to Design? (Really Thinking about Design Thinking) Brian Matt, Founder & CEO, Altitude, Inc. DMI News &…
Mobile phones for development and profit: a win-win scenario Rohit Singh Overseas Development Institute, 2009 The number of mobile subscribers globally is estimated to have reached four billion in 2008 (ITU, 2008), with mobile penetration reaching 61%. Around 58% of…