Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The urge to describe experiences by telling a story runs throughout human history. From pictograms to hieroglyphs to the songs of the wandering bard, argues Ben Fullerton, we have developed many different ways of using storytelling devices such as allegory…
Tyler Cowen (Wikipedia), a professor of economics at George Mason University, has written a thought-provoking piece for Fast Company, that is many ways highly complementary to our own KashKlash discussion on the future of value exchange. “Online, you can literally…
In a country where people don’t have electricity, much less Internet access, the Grameen Foundation partners with Google to relay information through mobile phones. Dara Kerr reports from on the ground for CNet: “The research for this project began a…
In an exploration into how games can add value to the innovation process, Philips Design has created ‘Spark’, a board game that stimulates creativity and innovative thinking. To play Spark, the players move counters representing different characters around the board,…
In a short video interview on Nokia’s IdeasProject Craigslist founder and customer service expert Craig Newmark says Internet connectivity is adjusting the balance between centralized expertize and the power derived from online consumer reviews, networking and other forms of user…
Two interesting articles on recent Steelcase research, and particularly on the challenge of how to best gather relevant insights from qualitative research: How to find insights from your research You did the interviews, got the photos, and compiled the reams…
Today work is somewhere you travel to – in the future work will come to you. So says a report attempting to work out what the offices and workplaces of 2030 will be like, reports the BBC. The report, which…
Navi Radjou writes on HarvardBusiness.org that he recently visited the Microsoft Research India lab in Bangalore, describes what he learned about their Technology for Emerging Markets (TEM) unit, and draws some interesting wider conclusions. “What impressed me most about TEM…
Ethnography and the Corporate Encounter: Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books, July 2009 262 pages Abstract Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and…
A few days into the brouhaha about Nokia-Siemens Networks equipment being used for surveillance in Iran, Nokia user researcher Jan Chipchase reflects on the controversy, and delves into the subject of privacy.
The Independent is publishing a collection of essays to launch NESTA’s ‘Reboot Britain’ programme. Reboot Britain will explore the role new technologies and online networks can play in driving economic growth and radically changing public services. The programme will begin…
Malaysian newspaper The Star devotes plenty of space to user-centred design in three stories that feature the work of Genevieve Bell, Intel’s user experience director. “Marrying†anthropology and science “I still write and publish my work in academic journals. To…
Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if…
A recent HarvardBusiness.org article about the use of anthropology and ethnography in global R&D strategies (blogged about here), has got Nokia’s user anthropologist Jan Chipchase a bit worked up, as he thinks it “largely misses the point”. “For all the…
Interaction designers, business strategists and usability experts gathered last week in Malmö, Sweden for the third edition of the “From Business to Buttons” conference. Videos (alternate link) of the presentations are now online. A selection: The Zen of presentation design…
Nokia’s Ideas Project published two feature stories today: Digital We: A (Multiple) Identity Crisis We create new digital identities almost without limit – at the same time new technologies urge us to blur them. Is it a new digital arms…
Nokia plans to roll out its Life Tools group of services to more emerging markets following a successful pilot program in India, a company executive said Monday. “Nokia plans to roll out its Life Tools group of services to more…
A US federal program providing subsidized phone service now offers cellphones, showing how much society values them, reports The New York Times. “The users are not the only ones receiving government assistance. Telecommunications industry analysts said the program, while in…
With faith that smart ideas will prevail, Nokia urges workers to say what’s on their minds—and pours money into their concepts. Business Week reports: “Nokia set up an intranet soapbox last spring known as Blog-Hub, opening it to employee bloggers…