Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
In February 2008, the European Commission and an European industry working group (EPoSS) held a workshop on the Internet of Things, involving more than 80 experts from universities, research centres and private companies such as France Telecom, Hitachi, Lufthansa, Philips…
MIT Media Lab has set up a Center for Future Banking. I guess they have some work to do. “Researchers at the Center for Future Banking, in collaboration with Bank of America, will explore how emerging technologies and insights into…
Peter Merholz, founding partner and president of Adaptive Path, now writes the “Experience Matters” column for the revamped HarvardBusiness.org where he tries “to articulate the things that matter to us, to folks who know little to nothing of what we…
IdeasProject, an excellent Nokia site, interviewed behavioural economist, MIT Media Lab contributor and best-selling author Dan Ariely. He said that web technologies like remote cameras can enable individuals to bypass traditional financial systems and engage directly in transactions like mortgages…
MIT researchers argue that computers need to become as easy to use as those yellow sticky notes. Office workers are like electricity: When they want to get something done, they follow the path of least resistance. Which is why, say…
Over the last months, Adaptive Path has been uploading videos of their latest UX Week that took place in August 2008. Donald Norman conversing with Adaptive Path president and founder Peter Merholz Author and co-founder of the Nielsen Norman Group…
On April 1, IDEO founder David Kelley will be awarded the Edison Achievement Award by the Thomas Edison Papers at Rutgers University for his “pioneering contributions to the design of breakthrough products, services, and experiences for consumers, as well as…
African peasants paint their mobile phone number over their front doors. Indian slum dwellers buy SIM cards to use on friends’ handsets. Chinese students spend three months’ allowance on a phone they can use to surf the web. Once almost…
A few weeks ago, W3C, the body in charge of global web standards directed by Tim Berners-Lee, organised a Workshop on the Future of Social Networking in Barcelona, with a high level goal of bringing together the world experts on…
Clive Grinyer wrote a highly honest, yet optimistic post about his experience of working in a hardcore technology company (Cisco) as a user experience designer. It starts off with a very recognisable problem description: “In the conventional industrial product development…
Pachube is a web service that enables you to connect, tag and share real time sensor data from objects, devices, buildings and environments around the world. The key aim is to facilitate interaction between remote environments, both physical and virtual.…
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
IDEO just announced a quick open user interface exploration project with Bug Labs, that will run for a little over a week on a new public blog BUG+IDEO. An open project between BugLabs and IDEO, this deep-dive exploration of the…
Very nice and in-depth review by Marek Pawlowski: Palm, which launched a new flagship device and platform earlier this month, is a company staring at the very real possibility of extinction. The pioneering user experience of its PDAs has long…
“Are experiences relevant in a recession?” asks Jonathan Picoult. The stock of Starbucks Coffee, long revered as a prime example of a consumer-focused, experience-oriented business, was down over 50 percent in 2008 (underperforming the S&P 500 Index during the same…
Press release Nokia and Securitas today announced a new cooperation regarding mobile services for personal security and every day safety. Mobile devices already today give increased feeling of security with friends and family only a text message or a phone…
Vodafone publishes a very good, but highly under-communicated, Public Policy series. The aim of the series is “to provide a platform for leading experts to write on issues that are important to Vodafone and that may help policy makers as…
As part of the World Usability Day 2008, the Department of Information Technology at Vishwakarma Institute of Information Technology (V.I.I.T.), Pune (India) hosted on 27-28 November the Conference on Advances in Usability Engineering, a platform that brought together the professionals,…