Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The new version of Mindstorms, Lego’s all-time best-selling product, was developed with the help of a Mindstorms User Panel, with the aim of developing a better product but also a tighter, more trusting bond between corporation and customer. A lengthy…
Business Week reports on the recent Challenges of Design Promotion in Europe conference which drew new attention to areas where European businesses excel — and fall short A recent conference in Paris, called Challenges of Design Promotion in Europe and…
DMI, the Design Management Institute, has just released a free pdf download of a Spring 2005 article by Stefano Marzano, CEO of Philips Design, entitled “People as a Source of Breakthrough Innovation”. “The product visions are startling—jackets with cell phones…
Tim Brown, head of IDEO, who will be speaking and moderating at the Davos World Economic Forum (WEF), thinks it is precisely the power and ability of design that made the organisers decide to make design central to the conference:…
Adam Richardson, a strategy director at frog design has created a new blog that immediately starts off with a thoughtful piece on managing the user experience performance and understanding the experience/expectation gap. “Developing complex products today – cellphones, digital…
Core77, the industrial design site, is launching a brand new debate series called Design2.0: Discussions on Design, Strategy & Innovation. The first panel discussion focuses on current thinking in brand and service innovation and will take place in New York…
MIT World has posted a one-hour video of a lecture by Eric Von Hippel, Professor of Management and Head of the Innovation and Entrepreneurship Group at the MIT Sloan School of Management and author of “Democratizing Innovation” (which can be…
Philips released today the January issue of new value by One Design, its online quarterly design magazine. The current issue starts with an introductory article by Stefano Marzano, CEO and chief creative director, and then continues with an overview of…
Consumer electronics companies will miss out on up to $3.8bn in revenue by 2010 because buyers are not able to use their devices properly, according to a Forrester Research report. Apart from the obvious newsworthiness of this sales message,…
This year’s World Economic Forum features a roster of programs seeking to bring business up to speed on new thinking about innovation. The World Economic Forum, held annually in Davos, Switzerland, is a high-altitude, high-profile gathering of the globe’s business…
In reflecting on the Consumer Electronics Show in Las Vegas, Business Week’s Bruce Nussbaum concludes that one trend is clear: “Companies that want to succeed must be in the enabling business, not the product or even the service business.…
In a recent CIO Magazine article about intranet trends to watch for in 2006, Shiv Singh of Avenue A | Razorfish highlights the user experience: “Employees are demanding simpler, more intuitive and more “Web†like intranet experiences. […] A…
FORA, a research and analysis division under the Danish Ministry for Economic and Business Affairs, has just issued three industry reports on user-driven innovation, and a general report summarising the results and recommendations. This final report recommends that better research…
To be competitive, companies need more than managerial decision-making capabilities; they need their people to be more creative and innovative. Therefore, leading management thinkers, corporations like Procter & Gamble, Nissan and Ford, and B-schools like Stanford’s Graduate School of…
The annual meeting of the World Economic Forum in Davos, Switzerland (25-29 January) is devoted to creativity. One of the eight sub-themes is on “innovation, creativity and design strategy”, exploring how “business, government and social innovators are taking on new…
Mike Kuniavsky, author of the book Observing the User Experience, was recently in Japan which inspired him to write a thoughtful reflection on the current value of user reseach, based on his observations there. “The Japanese classic Modernist “supply-driven” model…
Business Week comments on the recent Cox Review of Creativity in Business (see also my previous post) and publishes excerpts of an interview with the author Sir George Cox. According to the magazine, the report’s findings are worrying. “Far from…
Yahoo Inc., the world’s largest Internet media site, had agreed to acquire Del.icio.us, a popular Web site that helps users share links to their favorite Web sites, the site’s founder said on Friday. Joshua Schachter, the founder of Del.icio.us, confirmed…
The [just published] Cox Review of Creativity in Business has been eagerly awaited by the design industry. Many creatives in the UK (as in other industrialised countries) fondly believe that while manufacturing and call centres may emigrate to cheaper countries,…
New McKinsey research reveals how the shift from transactional to tacit interactions requires companies to think differently about how to improve performance—and about their technology investments. Moreover, the rise of tacit occupations opens up the possibility that companies can…