Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
BBC technology correspondent Mark Ward reports on a research project that uses Facebook, mobile phones, and energy meters to nudge people into living healthier lives. “The three-year project will see how people react when data is fed back to them…
A special issue of Journal of Business Strategy on ‘The practice of innovation: design in process’, is now available. There is a great deal of energetic discussion about why design innovation has become critical for the success and growth of…
From an article on eHealthNews: “The software developers at Siemens Healthcare have come up with something special for customers employing Siemens PACS (Picture Archiving and Communication System) and RIS (Radiology Information System) software: Clinical staff members process their specific tasks…
Healthcare organisations are throwing mobile technology at problems without fully considering the underlying business processes or the working conditions of the end-user. This is the key finding of a multi-country report across the healthcare sector from industry analysts Quocirca.…
If you ever need a solid case on why ethnographic research can provide strategic value to companies, yesterday’s announcement of the $250 million Intel/GE healthcare alliance provides you with a great one. Intel has for years heavily invested in on-the-ground…
Yesterday I was in Lille, France, to speak at a small conference on service design organised by Philippe Picaud, the highly dynamic design director of Oxylane-Decathlon. Decathlon is an international private sports retailer that many may know, since it is…
Business Week reports on how some companies like General Electric, Nokia, and others are reversing the traditional process where products are created in rich nations and repackaged for emerging ones: “This month, General Electric’s (GE) health-care division will begin marketing…
The entire morning of the first day of the LIFT conference was devoted to change. I selected a few presentations here that I found personally most stimulating. Note: this post contains embedded video which might now not show up in…
The people from Live|Work, a UK service design company, have inspired me from the time I met them at the meanwhile defunct Interaction Design Institute Ivrea, now nearly eight years ago. Alice Rawsthorn, the design critic of the International Herald…
In “A Treatment Room With a View”, the Wall Street Journal covers patient-centred efforts in health care. “Submitting to chemotherapy, radiation treatments, MRIs, CT scans and the like can be bad enough. But often, dreary, windowless rooms and corridors only…
As part of its coverage on the Bellagio conference on mobile health, MobileActive interviewed Patricia Mechael who is coordinating the mobile strategy for the Millennium Village Project. She talks about mobile adoption, user-centric design, women and mobiles, how Millennium Villages…
There’s a revolution beginning in the practice of medicine, argues Bob Leckridge, a medical doctor who is working in Scotland. It’s about a shift in power which will change the way doctors work. The traditional doctor-patient relationship is based on…
There are quite a few new health-related social networking sites: Daily Strength Healia HopeCube ICYou iMedix I’m Too Young for This MDJunction MedHelp SugarStats TauMed Trusera TuDiabetes WEGOHealth Read more here
Press release: Hyderabad, India – Royal Philips Electronics (NYSE: PHG, AEX: PHI) today announced a series of new portable, compact patient monitors that provides a reliable, yet affordable means to observe and care for patients. Now available to healthcare providers…
The Danish programme for user-driven innovation (English summary) aims to strengthen the diffusion of methods for user-driven innovation, and to contribute to increased growth in the participating companies, and to increased user satisfaction and/or increased efficiency in participating public institutions.…
Here is my selection on emerging markets related papers presented at CHI 2008. (Papers are linked to their pdf downloads, if available) Re-placing faith: reconsidering the secular-religious use divide in the United States and Kenya [abstract] Authors: Susan P. Wyche…
Here is my selection on papers related to social applications presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Ambient social tv: drawing people into a shared experience [abstract] Authors: Gunnar Harboe, Crysta J. Metcalf, Frank…
Here is my selection on papers on more strategic issues presented at CHI 2008. (Papers are linked to their pdf downloads, if available.) Empathy and experience in HCI [abstract] Authors: Peter Wright (Sheffield Hallam University) and John McCarthy (University College…
Luca Chittaro (blog), a professor at the University of Udine, covers the CHI 2008 conference in Florence for Novà , the innovation supplement of Il Sole 24 Ore, Italy’s business newspaper. He is already at the pre-conference workshops where he is…
Stephen Wilcox describes in Medical Device Link how ethnographic research, when used correctly, can provide hard data for guiding a device company’s business decisions. The use of ethnographic research has since become much more common in medical device development. However,…