Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Tim Todish provides some good examples of companies extending the (user) experience beyond the device as a good way to differentiate from the competition. “Most of the time when we think about UX, we are thinking within the confines of…
Do people want touch on laptop screens? Daria Loi, user experience manager at Intel, did some research on the matter and the answer is a clear yes: people want a single device with a keyboard that opens, closes and is…
John Dilworth and Matt Miller of LDS Church provide an overall framework to communicate the value of UX within businesses, that directly associates the value proposition of UX with key business objectives. “It is the job of the UX designer…
The UK Design Council, in partnership with the UK Department of Health, ran a national competition to find teams of designers and experts who could develop new ideas to help improve the lives of those affected by dementia, reports Dexigner.…
Even within the technology community, 33% agreed with the below statement: “People will not trust the use of near-field communications devices and there will not be major conversion of money to an all-digital, all-the-time format. By 2020, payments through the…
IKEA’s new Uppleva Smart TV-furniture unit was extensively shown at the Milan Design Week (which ends today), and on Core77 I wrote more about the interface design, but here some more about the user research that went into the product.…
I enjoyed the final paragraph of the Fast.CoDesign article on the second generation Nest Thermostat: “Here’s a sense in which the Nest seems almost over-designed–all of this care for a one-time experience of screwing it in might seem excessive. But…
Within the next decade, smart-device swiping will have gained mainstream acceptance as a method of payment and could largely replace cash and credit cards for most online and in-store purchases by smartphone and tablet owners, according to a new survey…
Wired UK has published a guest post by Usman Haque, founder of Pachube.com and director at Haque Design + Research and CEO of Connected Environments, where he argues that current Smart Cities initiatives are looking for a one-size fits all,…
Wolff Olins’s Mary Ellen Muckerman explores what a focus on user experience could mean for business. “The principles and theories of UX have created a new normal in terms of brand delivery and interaction. They state that how people actually…
People Powered Health is a programme from NESTA, the UK innovation charity, to support the design and delivery of innovative services for people that are living with long term health conditions. The programme focuses on co-production – that people’s needs…
InfoDesign alerts us to a well-thought through post by Irving Wladawsky-Berger of IBM on experience and systems: “But, socio-technical systems are oriented toward people and services. While product excellence and competitive costs are also important to services, they are not…
With its Citizens Connect app, Boston is showing how to use technology to empower citizens and involve them in the inner workings of the city. Hana Schank reports on FastCo.Exist. “Some cities seem to take an approach to digital that…
Over 250 business leaders from across Europe descended on London’s Inmarsat Conference Centre for Technology Frontiers, two days of thought provoking sessions and networking. Led by The Economist’s Digital Editor, Tom Standage, the event explored how advances in technology will…
Kim-Mai Cutler writes in TechCrunch how a radical UX focus was Instagram’s secret ingredient to success: “With their UX skills, Krieger and Systrom refined Instagram to require as few actions as possible. Unlike the original version of Path, Instagram didn’t…
Olga Morawczysnki, project Manager of Grameen Foundation’s AppLab Money Incubator (a CGAP-sponsored new initiative that develops mobile financial products for the poor) and Jan Chipchase, executive creative director of global insights at frog, argue that large scale adoption of (mobile)…
All our global institutions — from the United Nations to the World Trade Organization to the International Monetary Fund to the G20 to the G8 — are broken, according to Don Tapscott, the best-selling author of Macrowikinomics. In an 8…
Jan Chipchase, Frog Design’s Executive Creative Director for Global Insights, continues his argumentation on the importance of corporate design research. After a somewhat confusing introduction (it’s very much for insiders), Chipchase focuses on the core issue: a backgrounder on the…
Opower [is a company] that blends behavioral science and data analysis to find ways to help utilities get their customers to use less electricity. [Their] thinking is that it’s not so much factual information that motivates behavioral change — knowing…
James Oliver Senior and Adam Dole, resp. designer and business planner at Mayo Clinic, argue that health-related apps often fail to take into account any understanding of medicine. “At Mayo Clinic, we work on inter-disciplinary product teams that include designers,…