Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
An in-depth ethnographic study of the social media habits of Blacksburg, VA, the first internet wired town in the world, demonstrates the power of consumer endorsed goods and services on sales, according to a study by OgilvyOne, New York. As…
In a 2010 survey of U.S. consumers conducted by Buzzback Market Research, findings showed that 88 percent of shoppers are more likely to choose a company that gives them the ability to interact via online, mobile or self-service technologies. With…
Jonathan Birchall reports in the Financial Times on the challenges of creating a single customer experience both online and in stores: “Shoppers equipped with smartphones can now use tools from the online world in-store. They can check prices at rival…
Some great news from the RCA this week: Design Interactions Research The Design Interactions program at the Royal College of Art, led by Anthony Dunne and Fiona Raby, has launched a brand new research site, showcasing projects done by tutors,…
Two new articles in UX Magazine: Design for mobile by Juan Sanchez The Design For Mobile conference, which took place September 20-24 in Chicago, brought together a wide range of professionals, educators, and thought leaders, all interested in the current…
Kicker Studio organised on 20 August a Device Design Day in San Francisco, exploring the design of the next generation of products. Most videos are now online: Stuart Karten: User-driven innovation [31:40] Stuart Karten Design The fast pace of technology…
A contingent of Stanford University d.school students recently returned from Kenya, where they spent two weeks working with Nokia Research Africa, and the University of Nairobi, developing health-related mobile applications. The trip was the culmination of months of work in…
Experientia is excited to be working on two applied research projects for Flanders InShape, a Flemish design promotion agency that supports and advises small and mid-size companies in Flanders, Belgium on matters related to product development and design. The ASSIST…
The Register reports at length on Nokia’s move into Mobile Money. “For a technology company, Mobile Money is remarkably low-tech. Only the tiniest amount of bandwidth is necessary for a financial transaction, and it doesn’t need to be instant –…
Minneapolis firm Worrell looked at the future of health care through the patient’s perspective. Fast Company’s Co.Design site reports. “When it comes to designing new medical devices, most of the talk is about how easy products are for physicians to…
Many children want to read books on digital devices, while parents worry that technology will distract young bookworms, according to a survey by the publisher Scholastic. The New York Times reports: “Many children want to read books on digital devices…
Below are the 2010 videos of the Human-Computer Interaction Seminar at Stanford University. Check also the full playlist. Redesigning the programming experience (May 28, 2010) Joel Brandt, a PhD candidate in the Stanford Human-Computer Interaction Group, discusses the roles that…
Some UX developments at Telefónica, the Spanish telecommunications group. Telefónica introduces user experience lab Telefónica’s research and development unit has presented its user experience lab. Via the user experience lab, Telefónica R&D uses the technique of co-creation, involving users in…
The Intel announcements this week, particularly those by CTO Justin Rattner, are quite visionary. But also anthropologist Genevieve Bell’s approach is making waves in the community, such as this article by TechRadar.com. Before the Experience Lab, [Genevieve Bell] was working…
Much coverage on the presentation by Justin Rattner (video), Intel’s CTO at the Intel Developer Forum, where he discussed a future with so-called context-aware computers and mobile devices. (Make sure to see the full video). PC Magazine Rattner describes the…
On his Gravity7 blog, Adrian Chan tries to convince startups and social application companies to embark on in-house social interaction design “The problem, as I see it, is that many small startups, and even some larger social media companies and…
Kristina Krause has recently finished a master’s degree in social anthropology at the University of Kent, with a thesis titled: The impact of design ethnography and WordPress | Client – web designer relationships in the nonprofit sector. “The increasing rate…
The Day Zero event of the Intel Developer Forum started off with a presentation by Intel Fellow (and anthropologist) Genevieve Bell who is now also the head of Intel’s Interaction and Experience Research (IXR) division, that is focused on defining…
Adrian Chan of Gravity 7 and Andreas Weigend, former chief scientist at Amazon.com and lecturer at Stanford and UC Berkeley, together wrote an article on how best to respond to the world of social data, how to metabolize it, and…
Libraries will have to build a new foundation if they are to recover from these economic hard times—a foundation of valuable services, of user experience, not just free content, writes Aaron Schmidt in Library Journal. “We need to stop focusing…