Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Design thinking and techniques can help create radical innovations needed to meet the challenges facing local communities and services, says Philip Colligan, executive director of Nesta‘s public services lab. “What we’re now learning is that there are low-cost and low-risk…
In a long post on reBoot, Panthea Lee has laid out some basic principles, approaches, and tools of design research so public institutions can better understand how it serves their work. As pointed out by Tricia Wang, the article is…
The main conclusion of the Behaviour Change report, published today by the UK House of Lords Science and Technology Sub-Committee, is that ‘nudging’ on its own is unlikely to be successful in changing the population’s behaviour. The report – the…
Dan Lockton is publishing extracts from his Brunel University Ph.D thesis ‘Design with Intent: A design pattern toolkit for environmental & social behaviour change’ as blog posts over the next few weeks. The first post deals with the importance of…
Izmo, the Italian association focused on participatory process, local development, architecture, design and ICT, organizes an International Summer School in Torino from September 5th to 14th 2011 that proposes the public space as its theme. The course is aimed at…
The Summer 2011 edition of the RSA Journal explores the relationship between business and social change. Brand values As the social, political and commercial spheres become more intertwined, firms are increasingly finding incentives to look beyond the bottom line. Colin…
Sociologist Keith Hampton (University of Pennsylvania) believes technology and social networking affect our lives in some very positive ways “There has been a great deal of speculation about the impact of social networking site use on people’s social lives, and…
One of the most important relationships people have is with government. Cyd Harrell explores what this means for the user experience community. “One of the most important relationships people have is with government. Whether at a local or national…
Design Flanders [“Design Vlaanderen”] and the Association of Flemish Cities and Municipalities (both in Belgium) have just published a bilingual Dutch-English booklet entitled “Service design, a strong strategy for local authorities” [Dutch title: “Service design, een sterke strategie voor het…
The Behavioural Insight Team of David Cameron’s Cabinet Office – widely known as the ‘nudge unit‘, has published the report, Behaviour Change and Energy Use, setting out how we can use behavioural insights to help people save energy and money.…
On 29 March, Experientia partner Mark Vanderbeeken chaired the European SEE Conference on integrating design into regional and national policies. The high-level conference, which also featured Peter Dröll, the European Commission’s Head of Innovation Policy, was organised by the SEE…
Experientia wins Italian National Prize for Innovation in Services, sponsored by the Italian government and Confcommercio. The President of the Republic, Giorgio Napolitano, awards the prize. Rome, Tuesday 14 June 2011 Today, the president of the Italian republic, Giorgio Napolitano,…
Experientia vince la terza edizione del Premio Nazionale per l’Innovazione nei Servizi, istituito dal Governo Italiano e Confcommercio-Imprese per l’Italia. Il Presidente della Repubblica Giorgio Napolitano consegna il premio. Roma, martedì 14 giugno 2011 Oggi il Presidente della Repubblica Italiana…
The World Health Organisation has just issued a major (free) report on mHealth, entitled “mHealth: New horizons for health through mobile technologies“. Abstract Only five years ago who would have imagined that today a woman in sub-Saharan Africa could use…
Two talks from the 2011 PSFK conference caught my attention:City as a platform (video) In her role as Chief Digital Officer for the City of New York, Rachel Sterne is tasked with strengthening the City’s digital media presence and streamlining…
The simplest way to cut down on energy use isn’t to build millions of brand-new LEED-certified buildings; it’s to convince people to make changes themselves. And sometimes, having access to energy consumption data–and a friendly nudge to compete with neighbors–is…
Low2No Camp is a strategic design workshop curated by think tank Demos Helsinki. In Low2No Camp thirty carefully chosen urbanists come together to create groundbreaking projects. The key players of Helsinki’s people-driven urban culture are here to take our thinking…
Power Lines, the latest paper by the UK’s Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA), follows on from the RSA’s Connected Communities report, deepening the analysis to look at networks of power and influence, and in…
The Compendium for the Civic Economy is the latest publication by NESTA, the UK’s National Endowment for Science, Technology and the Arts (an independent body with a mission to make the UK more innovative). It showcases 25 trailblazing ideas that…
In his paper “MacroDesign for Nation Building“, Uday Dandavate, founder and CEO of SonicRim Ltd., elaborates on the concept of MacroDesign, a public policy perspective in understanding the role of design and design thinking. This article is written with the…