Category Americas

A post to look at and to act upon

Bruce Sterling and Jasmina Tesanovic need your help. Despite the fact that U.S. citizen Bruce Sterling and Serbian citizen Jasmina Tesanovic have been married for nearly five years, and for all I can tell still very much in love, US…

Seeing Tomorrow’s Services

Adaptive Path organised a panel on service design yesterday. Panellists were Shelley Evenson (CMU), Robert Glushko (UC Berkeley), and Christi Zuber (Kaiser Permanente). No matter where the economy heads, one thing is certain: we’re living in a service economy. Approximately…

Share my ride

The New York Times Magazine on the service design concept behind car sharing: “Car sharing, is a pay-per-use system, which has the effect of significantly altering driving behavior. Evidence suggests that sharers drive from a quarter to half as much…