Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Design Flanders [“Design Vlaanderen”] and the Association of Flemish Cities and Municipalities (both in Belgium) have just published a bilingual Dutch-English booklet entitled “Service design, a strong strategy for local authorities” [Dutch title: “Service design, een sterke strategie voor het…
The Behavioural Insight Team of David Cameron’s Cabinet Office – widely known as the ‘nudge unit‘, has published the report, Behaviour Change and Energy Use, setting out how we can use behavioural insights to help people save energy and money.…
AGCOM, Italy’s independent and autonomous Communications Authority is about to decide (on July 6) to controversially appoint itself – without any further Parliament approval needed – to take on the powers to order the removal of any online content in…
Innovhub, the innovation agency of the Milan Chamber of Commerce, has selected the international user experience design consultancy Experientia to help Milan-based SMEs to innovate, using the most advanced processes in web and industrial design. The goal of Innovhub is…
In one of the biggest surveys of happiness carried out in the aftermath of the economic crisis, the vast majority of people in Britain, France and Italy have little faith in their governments and think the free market economy is…
One of the people presenting at the DPPI conference in Milan last week was Aviaja Borup Lynggaard, an industrial Ph.D. scholar at Bang & Olufsen (B&O), attached to the Aarhus School of Architecture and Aarhus University. Her very interesting Ph.D.…
A new master in interaction design will start in September in Switzerland — with some teaching support from Experientia — and a few places are still available. The MAS in Interaction design at the University of the Applied Sciences and…
Ken Banks, founder of kiwanja.net and FrontlineSMS, reports on how Activate 2011, the one-day conference in London on technology and development, made clear it’s not just about technology, but who uses it and how. “As the day drew to a…
A road(map) to sustainability: How an Expo centre can become low-impact The Event project, funded by Flanders In Shape, a Flemish design promotion agency, created a framework for the Kortrijk Xpo centre to become the most environmentally sustainable trade fair…
On 29 March, Experientia partner Mark Vanderbeeken chaired the European SEE Conference on integrating design into regional and national policies. The high-level conference, which also featured Peter Dröll, the European Commission’s Head of Innovation Policy, was organised by the SEE…
UX Magazine attended the 2011 IA Summit in Denver this year to interview conference speakers and attendees. In this video, 15 interviewees respond to the question: In the fight for better experiences, are you winning or losing? Watch video
Experientia wins Italian National Prize for Innovation in Services, sponsored by the Italian government and Confcommercio. The President of the Republic, Giorgio Napolitano, awards the prize. Rome, Tuesday 14 June 2011 Today, the president of the Italian republic, Giorgio Napolitano,…
Experientia vince la terza edizione del Premio Nazionale per l’Innovazione nei Servizi, istituito dal Governo Italiano e Confcommercio-Imprese per l’Italia. Il Presidente della Repubblica Giorgio Napolitano consegna il premio. Roma, martedì 14 giugno 2011 Oggi il Presidente della Repubblica Italiana…
The Internet of People for a Post-Oil World Christian Nold and Rob van Kranenburg Paperback, 67 pages The Architectural League of New York In Situated Technologies Pamphlets 8, Christian Nold and Rob van Kranenburg articulate the foundations of a future…
The World Health Organisation has just issued a major (free) report on mHealth, entitled “mHealth: New horizons for health through mobile technologies“. Abstract Only five years ago who would have imagined that today a woman in sub-Saharan Africa could use…
DPPI 11, the 5th conference on Designing Pleasurable Products and Interfaces, will take place in Milan at the end of this month, with leading roles for two Experientia partners: Mark Vanderbeeken will act as co-chair of the user-centred design track…
The Internet of Elsewhere: The Emergent Effects of a Wired World by Cyrus Farivar Rutgers University Press May 2011 Abstract Through the lens of culture, The Internet of Elsewhere looks at the role of the Internet as a catalyst in…
Two talks from the 2011 PSFK conference caught my attention:City as a platform (video) In her role as Chief Digital Officer for the City of New York, Rachel Sterne is tasked with strengthening the City’s digital media presence and streamlining…
On 15 March 2011 the DeST Research Unit of the INDACO Department of the Milan Politechnic together with the British Consulate General organised Designing Connectivity (pdf), a seminar on building and activating collaborative networks towards sustainability. The seminar discussed projects…
Matthew Marino and his team of User Studio, a French user innovation and design company, have launched designdeservices.org, a great online resource for the francophone service design community – available in French of course. The content is still being created…