Angèle Christin argues that we can explicitly enroll algorithms in ethnographic research, which can shed light on unexpected aspects of algorithmic systems—including their opacity. She delineates three mesolevel strategies for algorithmic ethnography.
The starkly different ways that American and French online news companies respond to audience analytics and what this means for the future of news
Experientia's partner Jan-Christoph Zoels and our Swiss collaborator Thomas Schertenleib will be leading the process workshop "Culture of participation: digital stakeholder engagement post COVID" at the upcoming Swiss Smart Government Day (8 September 2020, St. Gallen).
While it’s easy to blame the user, phishing schemes have become incredibly sophisticated and believable. So, instead of blaming the user, we want to instead bring an empathetic lens, and understand more about their needs.
This report considers human factors in relation to future vaccines against the novel coronavirus (SARS-CoV-2), drawing on insights from design thinking and the social, behavioral, and communication sciences. It provides recommendations on how to advance public understanding of, access to, and acceptance of vaccines that protect against COVID-19.
The Milan-based consumer and health research center EngageMinds HUB of the Università Cattolica has done some timely research on how Covid-19 has influenced the behavior of Italians. The reports are all in Italian, so you should use a translation engine if you want to read them in full. Meanwhile here is a summary.
Sur la base d‘une enquête de terrain menée à Genève, Los Angeles et Tokyo, cet ouvrage aborde la dimension proprement anthropologique du smartphone.
While it is argued that smart city development is at an impasse, we argue that it is at a crossroads. It is possible to simultaneously develop and adopt new technologies and strengthen people’s rights. This has been proven in the Nordic cities and Barcelona. The People-first vision presented in this report shows how it is possible for all cities.
How to Future is a guidebook to futuring and arms you with tools, strategies and practices that illuminate new strategic pathways.
Humanity either learns key lessons from the pandemic, corrects course and becomes a more resilient species. Or it tears further apart and expands the divisions in society that predated Covid-19. In a new e-book on what will change, Breakingviews (a unit of Reuters, the news and media division of Thomson Reuters) takes the more optimistic view.