Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
As a grad student in anthropology, Gabriella Coleman was warned that studying the culture of computer hackers would make it hard to get a job teaching in a university. She went ahead anyway, becoming one of the first academics to…
People create profiles on social network sites and Twitter accounts against the background of an audience. This paper by Alice Marwick argues that closely examining content created by others and looking at one’s own content through other people’s eyes, a…
Deep inside the company, a team of social scientists is hunting for unprecedented insights about human behaviour, reports Tom Simonite, Technology Review’s senior IT editor. What they find could give Facebook new ways to cash in on our data—and remake…
As a people-centred design company, Experientia frequently uses participatory design methods in its projects. We believe that people are usually the best experts on their own lives, and participatory methods help us to tap into that expertise, to create an…
Model and actress Lily Cole’s social network, Impossible, has been designed for users to meet and help each other. Users post requests (say, “I wish to have a haircut”), and anyone in their local network can offer to help. The…
Following up on her earlier piece on ethnographic research in a world of big data, Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, continues her argument against the idea that big data might usher in…
Social scientist Genevieve Bell – who is also the interaction and experience research director at Intel Labs – gave a major talk on what the future of technology looks like, and why middle-aged women may determine that future. The talk,…
“The Computational User Experiences (CUE) group [at Microsoft Research] creates technologies that augment our personal and professional digital lives to enhance individual and collaborative pursuits. We apply expertise in machine learning, visualization, mobile computing, sensors and devices, and quantitative and…
Jim Ross, Principal of Design Research at Electronic Ink, thinks contextual inquiry is the most difficult user research technique to perform effectively, as it requires a difficult balance between traditional interviewing and ethnographic observation. In an article for UXMatters, he…
Rachel Botsman, founder and chief innovator of the Collaborative Lab (part of the Collaborative Consumption movement) writes that the biggest initial barrier to implementing Collaborative Consumption ideas is typically inertia. Some common questions are: “How do we use technologies to…
Reacting to the Wired Magazine article that suggests that “the data deluge makes the scientific method obsolete,†Jenna Burrell, sociologist and assistant professor in the School of Information at UC-Berkeley, lists some questions that she (and maybe other ‘small data’…
Ethnographic research by the Ericsson User Experience Lab, in collaboration with Trendethnography, aimed to discover unconscious behaviour related to health and to describe patterns of action. The study looked at events or insights that resulted in change. These turning points…
The Event project for Kortrijk Xpo, Belgium, developed concepts for how to make trade fairs and temporary events more sustainable. Experientia developed the resulting concepts into a video, showcasing four of the best concepts in action. The video of these…
Experientia has posted a new video on its vimeo channel, showcasing mobile phone concepts for emerging markets. The video was made three years ago for a project in developing markets for Vodafone, but we can only show it now. Set…
In Perspectives on Psychological Science (May 2012 vol. 7), Geoffrey Miller publishes a “Smartphone Psychology Manifesto” with methodological suggestions for the use of smartphones in psychological research that could indeed have a huge impact on the study of cognition and…
Debunking the Myth of Intuition Can doctors and investment advisers be trusted? And do we live more for experiences or memories? In a SPIEGEL interview, Nobel Prize-winning psychologist Daniel Kahneman discusses the innate weakness of human thought, deceptive memories and…
The Journal of Business Anthropology is an Open Access journal which publishes the results of anthropological and related research in business organizations and business situations of all kinds. On the website you will find the Published Issues as well as…
Cristian Norlin, master researcher at the Ericsson Research User Experience Lab, alerted me via Twitter to the Lab’s new blog. The User Experience Lab at Ericsson Research studies people and make prototypes to better understand the experiential, affective and meaningful…
Holger Rhinow, Eva Köppen, and Christoph Meinel: Design Prototypes as Boundary Objects in Innovation Processes. Conference Paper in the Proceedings of the 2012 International Conference on Design Research Society (DRS 2012), Bangkok, Thailand, July 2012 Abstract: In our paper we…
In order for designers to navigate the complex ecosystem of digital platforms, they’ll need to master business modeling and become comfortable working across disciplines, says Samsung’s design chief, Sunghan Kim. The big design leadership challenge is the familiar one of…