Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The latest issue of Interfaces Magazine, a quarterly magazine published by Interaction, the specialist HCI group of the British Computer Society (BCS), contains a lengthy article on an emerging market research project Experientia conducted for Vodafone Global. Many, many thanks…
Two articles from today’s La Stampa newspaper (translation by Mark Vanderbeeken, Experientia): Bargains without money Luca Indemni – Fabrizio Vespa “Leave your wallet at home” – that could be the slogan of the Gifts Without Money (“Regali Senza Moneta”) initiative…
Rudy De Waele, co-founder of dotopen, invited a number of mobile experts — including Howard Rheingold, Douglas Rushkoff, Katrin Verclas, Willem Boijens, Fabien Girardin, Timo Arnal and Nicolas Nova — to write down their five most significant trends for the…
The Trill Centre is a project by Intel, Ireland’s Industrial Development Agency (IDA), and academic partners including Trinity College Dublin, University College Dublin and the National University of Ireland Galway, focused on technology research for independent living (TRIL). In essence,…
Two years ago, ethnographer danah boyd had the blogosphere abuzz with her look at class-based divisions between teens on MySpace and Facebook, writes Dana Oshiro on ReadWriteWeb. The esteemed Microsoft researcher found that Facebook’s collegiate origins encouraged a group of…
A freelance writer reports for the New York Times on 3M Company’s customer innovation center at its headquarters. “As a company, 3M is at the forefront of a movement that appears to be gaining traction: customer innovation centers, typically located…
User experience strategist Steve Baty interviewed Ezio Manzini, Professor of Design at the Politecnico di Milano and one of the keynote speakers at Interaction 10, about designing for social innovation and his work with the DESIS network. “Social innovation is…
Nokia user researcher Jan Chipchase reflects on the issue of culture shock, a condition that can even affect professionals whose livelihood depends on being able to travel the globe and decode the nuances of what they experience. “I’ve seen first…
The banking industry is missing out on a huge opportunity to transform itself from a transactional model to an engagement model, writes social media strategist Jay Deragon on AlwaysOn. “Think about what lies within the system of banking: people and…
Venessa Miemis, a Master’s degree candidate in Media Studies at the New School in New York City, contributed a user idea to Nokia’s Ideas Project website, anticipating a system whereby collaboration facilitated by social networks will supplant competition as the…
A new discussion paper by NESTA, the UK’s National Endowment for Science, Technology and the Arts, argues that the key to reforming public services is to encourage users to design and deliver services in equal partnership with professionals. Co-production as…
Bonnier R&D, the research unit of Bonnier, the publisher of Popular Science, invited the designers from BERG London on a corporate collaborative research project into the experience of reading magazines on handheld digital devices. “The concept aims to capture the…
The latest issue of Anthropology Matters contains an interesting article on the use of mobile phones in Africa: Being cool or being good: researching mobile phones in Mozambique Julie Soleil Archambault Drawing on my fieldwork experience in Inhambane, southern Mozambique,…
Ethnography and the Corporate Encounter Reflections on Research in and of Corporations Edited by Melissa Cefkin Berghahn Books (July 2009) Hardcover, 253 pages Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and…
Augmented Reality is overhyped and abused, writes Matthew Szymczyk in Advertising Age, and we’re in danger of killing off a rather useful technology. “As web-based augmented-reality applications have exploded, it’s more important than ever to remember AR is a technology…
Danah Boyd, a social media researcher at Microsoft Research, is quite in the news these days, including a very nice profile in The Guardian: The Guardian – 9 December 2009 Danah Boyd: ‘People looked at me like I was an…
The 2009 Media Engagement Barometer commissioned by Motorola’s Home & Networks Mobility business has revealed a shift in [US] consumer influence that hasn’t been widely recognized yet: age no longer dictates a consumer’s willingness or ability to use media technology…
There is true dignity in the continuous engagement of Donald Norman, the Nestor of the user experience community, as well as courage is his willingness to question some of his (and our) profound beliefs. In short, Don — in defiance…
Bill Buxton, Martin Raymond and Anna Kirah were some of the speakers at Imagine09, a conference organised by Microsoft Advertising on 28 October in London. Living in the age of turbulence Anna Kirah, partner, CPH Design (and former senior design…
In a long article, the people in charge of the Intel Reader discuss the entire user-centred process of designing a new device for the blind or visually impaired which is aimed at making printed matter accessible to millions of people…