Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Johnathan Bonnell and Jason Theodor explain in a two part series on Experience Matters how technology is increasingly closing the gap between manufacturers and consumers. “The chasm between consumer feedback and product offerings has virtually been erased, and this convergence…
The Myth of Digital Democracy by Matthew Hindman Princeton University Press, 2008 Paperback, 198 pages Abstract: Is the Internet democratizing American politics? Do political Web sites and blogs mobilize inactive citizens and make the public sphere more inclusive? The Myth…
The MIT Sloan Management Review has published Donald Norman’s paper ‘Designing Waits That Work‘ (available for $6.50). It is based on a 2008 paper by Norman, entitled ‘The Psychology of Waiting Lines‘ (which is freely available), but sections have been…
Scott Wilson interviewed Prof. Eric von Hippel of MIT’s Sloan School of Management for the Deloitte Review. “Open source technology and lead user innovation: two subjects very much in evidence across a diverse number of business sectors today. But how…
Can the Apple iPhone measure your happiness, asks Jenna Wortham on the New York Times Bits blog. “Matt Killingsworth, a doctoral candidate in psychology at Harvard University, thinks the phone might at least help researchers gather some data about it.…
In a truly excellent article, entitled “You can’t innovate like Apple”, Alain Breillatt also discusses Apple’s approach to user research. “While I’m sure Jobs says he doesn’t do research, it’s pretty clear that his team goes out to thoroughly study…
John Clippinger, who directs the Law Lab at Harvard University, predicts, in this video on Nokia’s IdeasProject, a huge shift over the next one to two years in the way people manage their identities. He asserts that “user-centric identity, “the…
“CS547. Human-Computer Interaction Seminar (Seminar on People, Computers, and Design)” is a course of the Stanford HCI Group, coordinated by Terry Winograd, on topics related to human-computer interaction design. Below is a run-down of the 2008-2009 speakers (all videos are…
As the world moves to accommodate “everyone’s interest†could we be headed towards a global economy based on “free interestâ€, asks Jay Deragon on AlwaysOn. And what is the interest created by conversational currency? Social media is about depositing conversational…
The Design for All Institute India has published a special issue of its newsletter together with IDZ International Design Centre, Berlin. Guest Editor is Prof Birgit Weller. Design for All Institute Of India is a self financed, non-profit voluntary organization,…
Anthropologist Stefana Broadbent says that modern communications aren’t expanding our circle of friends but are strengthening our most important relationships, reports Kevin Anderson on The Guardian’s PDA blog. “Modern communications are not expanding our social circle, but anthropologist Stefana Broadbent…
As part of a feature series on Facebook (see below), Newsweek explores how the digital world is changing the rules of modern courtship: “It wasn’t so long ago that the idea of a college romance playing out online—for better or…
Both the Guardian newspaper’s PDA blog and TED itself are posting regular updates from the current TEDGlobal conference in Oxford, UK. (TED stands for technology, entertainment and design, and it’s an exclusive conference that brings togethers thinkers and doers from…
The Futures of Learning blog, which is associated with a MacArthur Foundation project, just completed an extensive literature review, conducted as part of the project, Inspiring the Technological Imagination: Museums and Libraries in a Digital Age. The work discussed…
The age of globalization is over. The coming 30 years will be shaped by the logic of scarcity, resulting in a turn away from global trade and the creation of self-reliant geopolitical zones. Wolfram Eilenberger argues on Spiegel Online that…
According to an Elsevier press release, the ew article prototype introduces non-linear structure, enhanced graphical navigation, and integrated multimedia. “Elsevier, the leading publisher of scientific, technical and medical information products and services, today announces the ‘Article of the Future’ project,…
In this article Jessica Ching, Laura Henneberry and Shally Lee share the findings of a collaborative project between the Ontario College of Art and Design (OCAD) and Canadian network operator TELUS. “Touch is a vital human need and a deeply…
While most people see mobile as the answer to so many problems, research from Nielsen Norman Group sees it as another problem on the list. “The key finding showed that users are 35 percent less successful completing Web site tasks…
The urge to describe experiences by telling a story runs throughout human history. From pictograms to hieroglyphs to the songs of the wandering bard, argues Ben Fullerton, we have developed many different ways of using storytelling devices such as allegory…
Ross Mayfield (blog), a leading social software entrepreneur and founder of Socialtext, talks on Nokia’s IdeasProject site about a major transformation in the way organizations assimilate ideas. Whereas in the past companies were protective and less inclined to track outside…