Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Tuning up your focus on customer needs is more crucial than ever, writes business and innovation strategist Idris Mootee. Customers always have problems to solve, even more so in a downturn. This downturn itself is creating a permanent impact on…
Last week, the World Bank’s CGAP hosted a roundtable and webinar on the important topic of how mobile phone banking can deliver a range of financial services to poor people and change lives for the better (see also this blog…
The first European conference of the Usability Professionals’ Association (UPA), which was dedicated to Usability and Design, is more than a week away but the high quality of the event still lingers. The conference, which took place in Turin, Italy,…
A Pew/Internet survey of internet leaders, activists and analysts shows they expect major tech advances as the phone becomes a primary device for online access, voice-recognition improves, artificial and virtual reality become more embedded in everyday life, and the architecture…
Context-Based Research Group and Carton Donofrio Partners have conducted a joint study on the future of consumerism in a changing economy and conclude that a new “grounded consumer” is emerging from the ashes of the economic meltdown. Press release Context-Based…
In a BBC background article on how Microsoft is missing the boat (again) on the latest technology development, Tim Weber points out usability as Microsoft’s main weakness: “The real Achilles heel of Microsoft’s devices was their abysmal user interface –…
The Bill & Melinda Gates Foundation has awarded UC Irvine a $1.7 million grant to create a new research institute focused on the growing use of mobile technology in providing banking and financial services to people in developing countries. The…
Bruce Sterling looked at the KashKlash questionnaire results and condensed it all into four narrative future scenarios. An excerpt from the last one: But then his son — who had gone into “cloud design,†God help him — started referring…
MIT’s Technology Review reports on how touch interaction on small and large displays could be the next big thing. “Thanks to the popularity of the iPhone, the touch screen has gained recognition as a practical interface for computers. In the…
The launch this Sunday of a Putting People First group on Facebook has been quite a success: nearly 250 members in just a couple of days. If you haven’t yet joined, do so now, as we hope it will become…
Designing for Services in Science and Technology-Based Enterprises was an interdisciplinary research project (2006-2007) initiated by Saïd Business School (SBS) at the University of Oxford. The study explored how academics, service designers, and science and technology entrepreneurs understand the designing…
A year ago I wrote about Adam Greenfield’s pamphlet Urban computing and its discontents. Adam’s pamphlet was the firsts in a nine-part series that aims to explore the implications of ubiquitous computing for architecture and urbanism: How are our experience…
As an experiment, we created two new Facebook groups today: Interaction Design Institute Ivrea This group is open to all who ever worked, studied, consulted or visited Interaction Design Institute Ivrea and liked what happened there. It complements an existing…
If you are interested in bottom-up innovation within emerging markets using mobile phones, the recent MobileActive08 conference (more here) in Johannesburg, South Africa generated a wealth of materials. Below are some videos: Mobiles and news gathering at Al Jazeera Safdar…
Over the last week, I have been helping out Marcia Caines with editing her thoughtful review of the Saint-Etienne design biennial (She helped me out before on editing my piece on the Turin design policy conference). Take a look, it…
A team at IDEO led by Tatyana Mamout and Jessica Hastings has been working with the Bill & Melinda Gates Foundation recently to develop a toolkit to help NGO’s apply human centered design methodologies to the work they do with…
Very good and long article by Cennydd Bowles on the relation between design and agile development. “For many designers, Agile is already a fact of life (and for those less accustomed, some recommended reading follows at the foot of this…
We all live in a digital world, although it means different things to different people. In her inaugural public lecture as Adelaide’s Thinker in Residence, Intel’s Genevieve Bell will explore how digital technology is shaping our lives, our culture, and…
McGraw-Hill is pitching me books and now and then I request a copy because the subject matter interests me greatly. Don Tapscott’s “Grown Up Digital: How the Net Generation Is Changing Your World” is such a book. It explains how…
Ethan Zuckerman, a researcher on the impact of information technology in developing nations, reports on his blog on a recent panel discussion, organised by the Open Society Institute, on new media in authoritarian societies. The discussion started from the premise…