Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Venessa Miemis, a Master’s degree candidate in Media Studies at the New School in New York City, contributed a user idea to Nokia’s Ideas Project website, anticipating a system whereby collaboration facilitated by social networks will supplant competition as the…
A new discussion paper by NESTA, the UK’s National Endowment for Science, Technology and the Arts, argues that the key to reforming public services is to encourage users to design and deliver services in equal partnership with professionals. Co-production as…
The austere public budgets that will come out of the financial crisis offer, as a silver lining, a renaissance in cooperative citizen engagement in the supply of welfare services, argues Victor Pestoff on Open Economy. “The concept of co-production brings…
The IDEA Conference took place in Toronto on September 15-16, with a focus on social experience design. Boxes and Arrows, in collaboration with the IA Institute, brings recordings of most conference talks. Day one – The impact of social models…
Social media could transform the UK National Health Service and other public services in the same way that file-sharing changed the music industry, a conference has heard. “Growing use of tools, such as Facebook and Twitter, offered an opportunity to…
A number of articles illustrate the power of the mobile phone in emerging markets: What next after the Mobile revolution in Kenya? by John Karanja MPESA will be on its own a major driver of the economic expansion of the…
The Singapore Design Festival, running November 20-30, now themed “Design 2050: Possibilities for Tomorrow,” , is also continuing its quest to improve people’s surroundings through good design for a better quality of life. As already written up on this blog…
Institute for the Future just released its latest research report, Knowledge Tools of the Future, written by Alex Pang and Mike Love. The report takes an in-depth look at signals, drivers, and trends shaping how organizations will utilize knowledge management…
NESTA, the UK’s National Endowment for Science, Technology and the Arts, has published a 45-page discussion paper on how transforming healthcare to involve the public, i.e. the creation of people-powered public services, can save money and save lives. The National…
Rory Cellan-Jones of BBC News reports on how Google Wave is proving its worth in the scientific community, as one of the new collaboration tools which scientists are using to work together and conduct research. “The key to these sites…
Harvard Business School professor Mikolaj Jan Piskorski has spent years studying users of online social networks (SN) and has developed surprising findings about the needs that they fulfill, how men and women use these services differently, and how Twitter—the newest…
And still two more video rushes on the site of Digital Revolution. Arianna Huffington interview – USA Arianna Huffington is the co-founder of the influential news blog The Huffington Post. Aleks Krotoski and the Digital Revolution programme one team met…
Author, speaker and technologist Juliette Powell sees the true significance of social media technology in the new kinds of collaborations we are able to forge that offer the potential to create a new kind of future. In a video on…
Digital Revolution (working title) is an open source documentary, due for transmission on BBC Two in 2010, that will take stock of 20 years of change brought about by the World Wide Web. The BBC intends to tell the story…
Herkko Hietanen of the Helsinki Institute for Information Technology tells his audience at the Berkman Center that “television is really broken,†reports Ethan Zuckerman. The medium isn’t rising to its full potential, isn’t providing consumers with programs when and where…
O2 is launching a new mobile phone network which it has dubbed as the first “people powered†service in the sector, reports mad.co.uk. “The online SIM-only offer called giffgaff will aim to capitalise on the trend towards online content creation.…
Sarah Perez criticises on ReadWriteWeb the common view on crowdsourcing: “Recent research by Carnegie Mellon University (CMU) professor Vassilis Kostakos pokes a big hole in the prevailing wisdom that the “wisdom of crowds” is a trustworthy force on today’s web.…
Richard MacManus reports on ReadWriteWeb that Tim O’Reilly and John Battelle released a white paper entitled Web Squared: Web 2.0 Five Years On, which focuses on the intersection of social web technologies with the emerging Internet of Things (real world…
Johnathan Bonnell and Jason Theodor explain in a two part series on Experience Matters how technology is increasingly closing the gap between manufacturers and consumers. “The chasm between consumer feedback and product offerings has virtually been erased, and this convergence…
The Myth of Digital Democracy by Matthew Hindman Princeton University Press, 2008 Paperback, 198 pages Abstract: Is the Internet democratizing American politics? Do political Web sites and blogs mobilize inactive citizens and make the public sphere more inclusive? The Myth…