Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
UX Magazine keeps to its high standards with these three well written contributions: Curators of the Real-Time Web: Distilling the chatter to relevant, actionable information By Jonathan Gosier (Appfrica) “Information wants to flow and it wants to flow freely and…
Is there an alternative to the seemingly inevitable cuts to public services? Hilary Cottam of Participle poses the question. “The scale of the challenge to our public services is clear. The mainstream debate is all about cuts – how fast…
Microsoft researcher Danah Boyd doesn’t need much introduction as her outspoken and well-developed analysis is frequently quoted on this blog. Two long articles — each with many comments — react to the current Facebook privacy discussion: Facebook and “radical transparency 
Wired UK has published a long article on P2P money-lending in its June issue: The article devotes particular attention to Kiva.org, a San Francisco-based peer-to-peer (P2P) non-profit, which uses the principles of social networking to connect individual or group lenders…
Research scientists Cameron Marlow (Facebook Inc.) and D.J. Patil (LinkedIn Corp.) have access to the interactions of groups of people that outnumber populations of whole countries and therefore unprecedented windows into the social interactions of people around the world.…
Adrian Chan has written a thoughtful post about “teasing apart the objective and subjective dimensions of social media, to examine what’s behind the relational economy we now live in, and its particular mode of production.” “All commerce and much personal…
The Spring 2010 issue of Dædalus, the Journal of the American Academy of Arts & Sciences, is dedicated to the Future of News. Front Matter Introduction Loren Ghiglione, Professor of Media Ethics at the Medill School of Journalism at Northwestern…
The concept of social objects is pretty widely used in social interaction design, but we’re missing a solid definition of what social objects are, says social media expert Adrian Chan on Johnny Holland. Or, whether they really even exist. The…
Anand Giridharadas is one of my favourite writers at the New York Times and this time his reflection on the merits of open societies is particularly thought provoking. “A stunning idea has entered respectable American discourse of late: that China…
iFixit launched today today a “global repair community†with the aim being user-level repairs of any device. CrunchGear comments: “Such a project is well-timed; the relationship between user and manufacturer is becoming more one-sided. It doesn’t trouble you that the…
If the 20th century was the era of the global institution–the United Nations, the World Health Organization, the multinational corporation—then the 21st century will be the era of the participatory system, argues Participle‘s Hillary Cottam in the Winter 2010 (Vol.XXXI.…
From the Nordic Innovation website: User driven innovation is emerging as one of the successful ways of creating breakthrough innovations for companies and organisations. In this project called “Create concept innovation with users“, a Nordic and Baltic consortium lead by…
The Guardian, one of the leading UK newspapers, has publish an eight-page supplement on service design (pdf) – subtitled “Design innovation in the public and private sector – in association with the Service Design Network (that Experientia is a member…
(From a Darden press release) On March 19 the Darden School of Business [Charlottesville, VA, USA] and the Batten Institute [an academic research center of the business school] will launch Darden’s new innovation laboratory, or i.Lab, a state-of-the-art learning environment…
Content strategy is more or less on the same trajectory as social media was three years ago, argues Kristina Halvorson (of Brain Traffic). “I think it’s because the reality of social media initiatives—that they’re internal commitments, not advertising campaigns—has derailed…
Luca De Biase, the journalist I translated this morning, continues to add interesting commentary: Excerpts from this post (translated into English): “The Italian sentence on Google says fundamentally that the judges do not consider the [YouTube] platform to be an…
This Italian reflection on the Italian Google sentence, written by journalist Luca De Biase (in charge of the Nòva24 insert of “Sole 24 Ore” business newspaper), is highly pertinent and therefore worth to be translated: Google Video: Italian law is…
In his new book, “You Are Not A Gadget,” online pioneer Jaron Lanier explains how the Internet has gone off course. In this Wall Street Journal, he summarises the key ideas and it turns out to be a full-blown rant…
Two articles from today’s La Stampa newspaper (translation by Mark Vanderbeeken, Experientia): Bargains without money Luca Indemni – Fabrizio Vespa “Leave your wallet at home” – that could be the slogan of the Gifts Without Money (“Regali Senza Moneta”) initiative…
A freelance writer reports for the New York Times on 3M Company’s customer innovation center at its headquarters. “As a company, 3M is at the forefront of a movement that appears to be gaining traction: customer innovation centers, typically located…