Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
The Myth of Digital Democracy by Matthew Hindman Princeton University Press, 2008 Paperback, 198 pages Abstract: Is the Internet democratizing American politics? Do political Web sites and blogs mobilize inactive citizens and make the public sphere more inclusive? The Myth…
Scott Wilson interviewed Prof. Eric von Hippel of MIT’s Sloan School of Management for the Deloitte Review. “Open source technology and lead user innovation: two subjects very much in evidence across a diverse number of business sectors today. But how…
As the world moves to accommodate “everyone’s interest†could we be headed towards a global economy based on “free interestâ€, asks Jay Deragon on AlwaysOn. And what is the interest created by conversational currency? Social media is about depositing conversational…
As part of a feature series on Facebook (see below), Newsweek explores how the digital world is changing the rules of modern courtship: “It wasn’t so long ago that the idea of a college romance playing out online—for better or…
The Futures of Learning blog, which is associated with a MacArthur Foundation project, just completed an extensive literature review, conducted as part of the project, Inspiring the Technological Imagination: Museums and Libraries in a Digital Age. The work discussed…
The age of globalization is over. The coming 30 years will be shaped by the logic of scarcity, resulting in a turn away from global trade and the creation of self-reliant geopolitical zones. Wolfram Eilenberger argues on Spiegel Online that…
Ross Mayfield (blog), a leading social software entrepreneur and founder of Socialtext, talks on Nokia’s IdeasProject site about a major transformation in the way organizations assimilate ideas. Whereas in the past companies were protective and less inclined to track outside…
According to the New York Times, evidence suggests that crowdsourcing succeeds when it’s designed for specific tasks — and when the incentives attract the most effective collaborators. “A look at recent cases and new research suggests that open-innovation models succeed…
Human-Computer Interaction: Development Process (Series: Human Factors and Ergonomics) by Andrew Sears and Julie A. Jacko (Editors) CRC Press, March 2, 2009 Hardcover, 356 pages Amazon – Google Books Preview Hailed on first publication as a compendium of foundational principles…
The [UK] Government’s drive to reform public services by giving more power back to the citizen was accelerated yesterday, with the publication of a new study of innovative public services from around the world. Drawing on more than 30 of…
danah boyd, a researcher at Microsoft Research New England and a Fellow at the Harvard University Berkman Center for Internet and Society, got incensed at an Italian conference and bites back: “I’m 31 years old. I’ve been online since I…
In a short video interview on Nokia’s IdeasProject Craigslist founder and customer service expert Craig Newmark says Internet connectivity is adjusting the balance between centralized expertize and the power derived from online consumer reviews, networking and other forms of user…
In a long essay on Technology Review, Simson Garfinkel reflects on what protecting an inalienable right might mean in the age of Facebook. “Privacy matters. Data privacy protects us from electronic crimes of opportunity–identity theft, stalking, even little crimes like…
The New York Times writes about the power of grassroots buzz, exemplified by public relations approaches in Silicon Valley. “Gone are the days when snaring attention for start-ups in the Valley meant mentions in print and on television, or even…
Matt Rhodes reflects on the role that users can play in generating news content, and the implications for us all. “I’ve spent the last ten days with no Internet and very little access to English-language news sources. On my return…
The Independent is publishing a collection of essays to launch NESTA’s ‘Reboot Britain’ programme. Reboot Britain will explore the role new technologies and online networks can play in driving economic growth and radically changing public services. The programme will begin…
Charles Leadbeater explores what the advent of the web, collaborative practice and open source ways of working mean for the arts and art organisations in this excellent 20-page essay commissioned by Cornerhouse. “The 20 century avant garde was built on…
In an article for Computerworld, Paul Lamb suggests that we are transitioning from online social media to an era of social mobile media or “SoMoâ€. “Social media is literally on the move. While useful for anonymous and asynchronous communications, computer-based…
In an article with a very stupid illustration, MobileCrunch reports on a short story that appeared in the German version of Technology Review, which states that Gesche Joost, head of the Design Research Lab of Deutsche Telekom Laboratories, says “making…
Social business design is a new concept that could potentially become quite important for businesses and corporations: In “From Social Media To Social Business Design, David Armano explores what businesses would be like if they were truly social. “Imagine if…