Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
A new look at what makes up accessibility. “Did you know that up to 25% of all visitors on your website have some kind of accessibility problem. Some of your users may be blind, deaf, dyslectic, has learning disabilities or…
The Christian Science Monitor caries a highly amusing article by reporter Peter Ford on his quest to obtain some tickets to the Turin Winter Olympics. The process was clearly driven by all kinds of concerns, except usability and user experience.
After suffering user fatigue from early experience of mobile applications, it is great to see companies realising that usability is the best way to create a mass market. Read full story
The future may lie in devices that care for an aging population, used to living on their own and with money to spend. Often the needs of an older population are at odds with the design of new gadgets. According…
We have some job opportunities at Experientia, the company that I founded with three other partners some months back. However it is crucial that you are fluent in Italian, and it would help if you are based in or…
The University of Dundee’s Department of Applied Computing is looking for people who accept the potential advantages of new technology but whose experience is more pain than pleasure. It wants to explore how fear of change can be reduced by…
Consumer electronics companies will miss out on up to $3.8bn in revenue by 2010 because buyers are not able to use their devices properly, according to a Forrester Research report. Apart from the obvious newsworthiness of this sales message,…
In a study entitled ‘HandyERGO’ conducted by the technical college in Gelsenkirchen in Germany, almost two thirds of the more than 1,200 subjects failed to send a simple SMS using a strange mobile phone. This vividly illustrates how mobile phone…
Inclusive design is about ensuring that environments, products, services and interfaces work for people of all ages and abilities. Many people are interested in this, but there is no ready source of information, methods, tools and examples to help them…
According to the Register, Google is planning to provide an own-brand Windows-less PC and sell the low-cost system through a partnership with retail giant Wal-Mart. The machine and/or the sales deal could be announced as early as this coming…
As part of a long and critical post on the design and usability problems of the iPod (entitled “What’s wrong with the iPod), Jeff Axup of Mobile Community Design also looks at the social systems surrounding iPod usage: “We all…
Vodafone has just published the 14th issue of Receiver, its online magazine on the future of communications technologies. The current edition is devoted to applicability issues in mobile services: how can we work, learn, cooperate and know better using mobiles?…
What is the experience design terminology in other languages? Here are some equivalent expressions dealing with interface design, user experience, experience design, user-centred design and usability in six European languages: – Dutch: gebruikservaring, gebruiksvriendelijkheid, gebruiksgemak – Finnish: käyttöliittymäsuunnittelu, käyttäjäkokemus /…
I have created a number of new experience design resources. They are all shared and public, so you can easily add your own contributions. Make sure to update your bookmarks and RSS feeds: Experience design calendar, featuring conferences and…
Mobile Community Design is a frequently updated blog that provides research and design information on mobile communities. It is maintained by Jeff Axup, a Ph.D. student in Information Environments at the University of Queensland in Brisbane, Australia, and contains some…
With the help of screen-readers–programs that speak the text on the monitor–and magnifying and contrast-enhancing features, the approximately 260,000 blind and 10 million vision-impaired people in the United States have a way to access the Internet, which has become critical…
Industry insiders told a gathering of about 150 people at the Digital Living Room conference that consumers have yet to see a need for home networks and that the complexity involved in setting one up scares away potential buyers. According…
Leigh Duncan of Live Path argues in a long post on his blog that user experience is an interface discipline, part of the wider field of customer experience management. It is all a matter of definitions of course, but in…
It is innovation’s biggest paradox: We demand more and more from the stuff in our lives–more features, more function, more power–and yet we also increasingly demand that it be easy to use. And, in an Escher-like twist, the technology that’s…
Can computers help fight obesity? Can technology motivate you to waste less energy? Can communication devices help overcome racial prejudice? Can a virtual agent persuade you to break your smoking habit? Can a mobile phone help you study? Can a…