Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Hugh Dubberly is a forum editor at Interactions Magazine, which means that he writes, co-writes or edits articles for the magazine. The website of his company, Dubberly Design Office, contains all of these excellently written and very thoughtful articles. Here…
Nick Marsh of Engine Service Design contemplates how user-centred design can help public services. How do we enable patients with chronic conditions to take care of themselves better? How do we include partners from other sectors such as charities or…
MIT researchers argue that computers need to become as easy to use as those yellow sticky notes. Office workers are like electricity: When they want to get something done, they follow the path of least resistance. Which is why, say…
The Reconstruction of Space and Time: Mobile Communication Practices By Rich Ling, Scott Campbell (editors) Published by Transaction Publishers, 2008 ISBN 141280809X, 9781412808095 304 pages Google preview Summary One of the most significant and obvious examples of how mobile communication…
Mobile Technologies – From Telecommunications to Media Editors: Gerard Goggin; Larissa Hjorth ISBN: 978-0-415-98986-2 (hardback) 978-0-203-88431-7 (electronic) Series: Routledge Research in Cultural and Media Studies Google preview Summary In light of emerging forms of software, interfaces, cultures of uses, and…
The entire contents of the January-February 2009 edition of Interactions Magazine are now available online. Enjoy. (via InfoDesign)
The Davos session on the “Next Digital Experience” involving Hamid Akhavan (Deutsche Telekom), Eric K. Clemons (The Wharton School), Chad Hurley (YouTube), Craig Mundie (Microsoft), Shantanu Narayen (Adobe) and Mark Zuckerberg (Facebook), can be viewed live online (Friday 30 January,…
A new blog series, New Media Practices in International Contexts, looks at the intersection of youth, new media and learning in a range of countries outside of North America and Western Europe. The authors, a group of people around Mimi…
Robert Schumacher, managing Director of User Centric, has published a long article in the Financial Post of Canada on the user-centred design challenge of call centres. “As the scale of contact centre operations increases, it is becoming a primary area…
The annual Horizon Report describes the continuing work of the New Media Consortium (NMC)’s Horizon Project, a long-running qualitative research project that seeks to identify and describe emerging technologies likely to have a large impact on teaching, learning, research, or…
Fabien Girardin, whose work I start to know (and appreciate) more and more, just uploaded the presentation of his research work in the domain of people-centric sensing, presented last week at Yahoo! Research lab in Barcelona. Abstract Technological advances in…
In the current edition of UXmatters Michael Hawley (VP Experience Design at Mad*Pow Media Solutions LLC) reflects on the strengths and weaknesses of two existing alternative design approaches user-centered design and genius design. There is a trend among some in…
Press release: Complexity is preventing uptake and usage of mobile applications and services, according to a survey of US and UK consumers commissioned by mobile device management (MDM) specialist Mformation. 95% of consumers surveyed indicated that they would be more…
Just when everyone is writing on how mobile phones are bringing about huge changes in emerging markets, Cory Doctorow publishes a very nice and thought provoking article in the Guardian entitled “Laptops, not mobile phones, are the means to liberate…
danah boyd is a a PhD candidate at the School of Information (iSchool) at the University of California (Berkeley) and a Fellow at Harvard Law School’s Berkman Center for Internet and Society. She just published her dissertation entitled “Taken Out…
The complexity of modern mobile phones is leaving users frustrated and angry, research by Mformation (and reported by BBC) suggests. Some 61% of those interviewed in the UK and US said setting up a new handset is as challenging as…
As part of the World Usability Day 2008, the Department of Information Technology at Vishwakarma Institute of Information Technology (V.I.I.T.), Pune (India) hosted on 27-28 November the Conference on Advances in Usability Engineering, a platform that brought together the professionals,…
Thanks to Vodafone’s Anxo Cereijo-Roibas, I just discovered Interfaces Magazine, a quarterly magazine published by Interaction, the specialist HCI group of the British Computer Society (BCS). Interaction provides an organisation for all those working on human-computer interaction – the analysis,…
Both Penny Edwards (Headshift) and Bill Ives (Fast Forward) report on recent IBM research on social software in the marketplace: To what extent does your company facilitate social networking between employees split by geographical or organisational distance, or with (existing…