Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
Category Ethnography
BMW reports on the secret life of cars
Rich ethnographic reports about the uses of ICT in low-income communities
The UK Department for Development has published a long study, written by a number of researchers from British and Australian Universities, about the social and economic benefits of Information and Communication Technology (ICT) in low-income communities in Jamaica, India, South…
Nokia’s view of the future – trends research, ethnography and design
Timo Veikkola, senior future specialist at Nokia, has just written an article for usability magazine uiGarden to expand on his vision of our future – already alluded to during his presentation at the PSFK conference just a few weeks ago.…
Microsoft cultures creativity in unique lab
The Financial Times senior technology correspondent on where we go from here
IBM says healthcare is “driving under the influence of terrible interfaces”
Timo Veikkola (Nokia) on a vision of the future
Motion presence – a Motorola field study on sharing motion information
Motorola ethnographic research on shared experiences to inform ICT innovation
Carphone Warehouse study on the role of mobile phones in our daily lives
Portable objects in three global cities: the personalisation of urban places
With Daisuke Okabe and Ken Anderson. Draft of a chapter forthcoming in Rich Ling and Scott Campbell Eds., The Mobile Communication Research Annual Volume 1: The Reconstruction of Space & Time through Mobile Communication Practices. Transaction Books. Mizuko Ito reports…
Intel exec calls for user-centred design of healthcare IT
Kensington uses customer experience strategy to redesign peripherals
The human face of product development
Tom Shelley reports in Eureka magazine on the latest thinking in how to ensure that products truly fulfill customer needs and aspirations – and succeed in the marketplace. The story is largely based on an interview with Apala Lahiri Chavan,…
The Economist features work by Swisscom anthropologist Stefana Broadbent
BBC News speaks to Jan Chipchase of Nokia Design
BBC News has just published a feature on Jan Chipchase, principal researcher at Nokia Design and frequently featured on this blog. “Jan Chipchase tours the world looking at how people use mobile phones in their everyday lives and, more broadly,…
Spanish translation of Experientia interview with Anne Kirah
Luis López Toledo, a Chilean industrial designer, has published a Spanish translation of the interview I did last year with Anne Kirah, former senior design anthropologist at Microsoft’s MSN Customer Design Centre, and currently dean of the new 180º Academy…
The Times profiles Nokia user researcher Jan Chipchase
LIFT conference video selection
I found some time today to watch the videos of the 2007 LIFT conference presentations. Here are my preferred ones: Panel discussion on technological overload with Stefana Broadbent of Swisscom Innovations (14:25); Daniela Cerqui, anthropologist at University of Lausanne, about…