Category Book

Book: Putting Citizens First

Putting Citizens First Engagement in Policy and Service Delivery for the 21st Century Evert A. Lindquist, Sam Vincent and John Wanna Australian National University – Co-published with ANZSOG August 2013, 220 pages Free pdf (alternative link) This book explores the…

Book: Interactive Visualization

Interactive Visualization: Insight through Inquiry By Bill Ferster The MIT Press, 2012 ISBN-10: 0262018152, ISBN-13: 978-0262018159 (Amazon link) Abstract Interactive visualization is emerging as a vibrant new form of communication, providing compelling presentations that allow viewers to interact directly with…

eBook: Rethinking UX

Rethinking UX Formats: PDF, EPUB, Kindle (DRM-free) Pages: 62 Language: English Released: August 2013 Publisher: Smashing Magazine GmbH Abstract In “Rethinking UX”, various UX professionals share their lessons learned and provide practical advice from their very own personal experience. The…

Book: Lean UX

Lean UX: Applying Lean Principles to Improve User Experience by Jeff Gothelf (Author) and Josh Seiden (Editor) O’Reilly Media February 2013 (Amazon link) “The Lean UX approach to interaction design is tailor-made for today’s web-driven reality. In this insightful book,…

Book: Why We Fail

Why We Fail: Learning from Experience Design Failures By Victor Lombardi 248 pages Rosenfeld Media Why did Twitter succeed while Pownce plotzed? Why has “to Plaxo” become a verb? And Zune: great product, but are you using one right now?…

“An Aura of Familiarity”

In 2013, the Technology Horizons Program of the Institute for the Future commissioned six leading science fiction writers — Cory Doctorow, Rudy Rucker, Warren Ellis, Madeline Ashby, Ramez Naam, and Bruce Sterling — and artist Daniel Martin Diaz to create…

Book: Interviewing Users (by Steve Portigal)

Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Rosenfeld Media To be published: early May 2013 Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that’s not the…

Book: Service Design by Industrial Designers

Service Design by Industrial Designers By Froukje Sleeswijk Visser Technical University Delft 2013, 104 pages Design practice is changing. The applications of design skills, knowledge, activities and processes seem to become wider everyday. More and more designers are tackling complex…