Big brands turning to Big Brother [Daily Telegraph]
Improving end-user experience [ComputerWorld]
Book: Anthropology in Consumer Research
Small PCs present big problems for users and interface designers [AP]
Cogito Ergo Nomics [The Truth About Cars]
When computers need human help [The International Herald Tribune]
Intel admits tech can be tedious [The Register]
How to improve it? Ask those who use it [The New York Times]
The Philips ExperienceLab
Ancient manuscript teaches machines how to talk to people
Information Overload: We have met the Enemy and he is Us
CNBC on the role of customers in business innovation
Singapore Management University designing campus IT around the user
UK Government pledge for ‘personalised’ public services
MBA in Design and Innovation Management
Csikszentmihalyi starts doctoral programme on happiness
The Jan Chipchase controversy: corporate ethnography is “primitive”
The experience store, a store where you don’t buy [International Herald Tribune]
The International Herald Tribune reflects on ‘experience stores’, the latest trend in retailing and claims it is a return to the old department store shopping experience, where shopping was treated as theatre as well. The article claims that Samsung was the pioneer, but I think…
Bruce Nussbaum asks if designers are the enemy of design?
New York Times on interactive mirror in department store
Business Week on the innovation workshops at the Royal College of Arts, London
Usability consulting in Central and Eastern Europe
American Embassy in Rome reaches out via web to discuss innovation and creativity with young Italian entrepreneurs
Business Week interviews Nokia’s Jan Chipchase
NESTA launches £20m initiative to stimulate social innovation
New Songdo City, a living lab on ubiquitous computing in Korea
UNESCO publishes survey on ethical implications of emerging technologies
UK hosting provider imagines web in 2020
Qualitative research leads to new bicycle “for fun”
When Japanese bike part manufacturer Shimano set out to make a bicycle aimed at America’s dwindling group of casual bikers, they enlisted the help of design consultancy IDEO, and embarked on a qualitative research and design process that eventually lead to the “Coasting” bicycle (see…
Experientia started blogging on Core77
Next step for games: social networking [San Jose Mercury News]
Doors of Perception taking on the global food crisis [Business Week]
Diane Brady of Business Week reports on The Doors of Perception conference in Delhi which focuses on applying design thinking to modern challenges in food, water and waste. “John Thackara is doggedly pragmatic. The British design guru likes nothing more than to get designers, agitators,…