Consumer Idealised Design: involving consumers in the product development process
Europe in 2020. Towards a new golden century, a silver century, and back to the middle ages
European vs. American mobile phone use
Veni, Vidi, Wiki [Wired News]
MEDX: Microsoft’s Mobile and Embedded Devices Experience design center [Seattle Post Intelligencer]
From designing for the elderly to designing for social inclusion
UPA usability journal focuses on international, cross-cultural aspects
Most of the articles in the fourth issue of the Journal of Usability Studies (a publication of the Usability Professionals’ Associaton) have a global flavor addressing issues of international, cross-cultural aspects of usability. The Journal of Usability Studies, published by the Usability Professionals’ Association (UPA),…
A new report on service innovation
How computer gamers experience the game situation: a behavioral study
Presentation on how to apply corporate ethnography to web design
Execs who live with their consumers
In wiki, everyone helps, but where’s the profit? [International Herald Tribune]
Ars Electronica on simplicity
Too Much Information, an IBM research project [ACM Queue]
Book: The User Is Always Right
Berners-Lee calls for Web 2.0 calm [The Register]
Five years after the first internet bubble burst, we’re now witnessing the backlash against Web 2.0 and a plethora of me-too business plans, marketing pitches and analyst reports exploiting the nebulous phrase. Tim Berners-Lee, the individual credited with inventing the web and giving so many…
The EU’s eUSER project
Strategic planning for the future at Siemens
Microsoft opening major research centre in Turin, Italy?
Two new thematic Experientia blogs
Experientia, the international experience design consultancy, launches today two new thematic blogs: E-Democracy is aimed at public authorities. It gathers information on citizen participation and the use of web 2.0 technologies in the websites of public authorities, public administrations and local governments. Although it has…
Arts Management newsletter on creative industries
Turbo-charging e-government
BBC Wap use flourishing in Africa
Africa, in particular Nigeria, is dominating international mobile phone access to the BBC’s website. According to July’s statistics, 61% of the BBC’s international Wap users came from Nigeria and 19% from South Africa. Africa is the world’s largest-growing mobile phone market with unreliable landlines encouraging…
‘Digital natives’ changing office culture and news organisations
The Serious Games Initiativew
Participatory design – and why it’s more than user-centred-design
In a reflective article written as a follow-up to the Participatory Design conference held a few weeks ago in Trento, Italy, Ann Light dissects the difference between participatory design (PD) and user-centred design (UCD). “What is the status of the ‘users’ you are working with?”…
Get out of that rut and into the shower [The New York Times]
Microsoft to let players design own games [The New York Times]
Poking a Stick Into The ‘Hive Mind’ [Newsweek]
Most UK youth on social networking sites [Financial Times]
The Journey to the Interface: how public service design can connect users to reform
Britain’s digital tribes revealed [BBC]
Vodafone online magazine on social networking the mobile way
How kayak users built a new industry [HBS Working Knowledge]
Children’s Museum of Manhattan emphasises play as foundation of learning [The New York Times]
Mobile internet is still a turn-off [The Register]
Cellphones top Iraqi cool list [The New York Times]
“Cellphones have long been considered status symbols in developing countries, Iraq included. But in an environment [like Iraq] where hanging out is potentially life threatening, cellphones are also a window into dreams and terrors, the macabre local sense of humor and Iraqis’ resilience amid the…
Swisscom study on how we use communication means [Business Week]
Planning Portal – enabling transformational government
Planning Portal is not only a successful example of technology enablement in service delivery but could prove to be a tremendous asset for local authorities in their quest to develop and deliver citizen centric services, says eGov monitor. Just under two years ago, the [UK]…