Insights curated by Experientia, the international UX consultancy
Insights curated by Experientia, the international UX consultancy
Stephanie Hanes, a correspondent of The Christian Science Monitor, reports on how Namibia’s plucky fix-it industry can handle all manner of disaster with your phone. “Cellphones are in the deepest rural areas in Africa,” says Saadhna Panday, of South Africa’s…
Paul Lamb reflects on the dire state of mobile services in America: In Japan it is not uncommon for people to make everyday purchases using only a cell phones. A variety of secure mobile technologies alowing for easy transfer of…
Newsweek reports on how mobile banking in India saves the government and banks money and reduces fraud that plagues the public-distribution system. Mobile phones are making life better for people in remote, underserved areas of India. They no longer have…
Umpqua Bank has opened its new store concept in Portland, Ore’s South Waterfront neighborhood. The store will serve as Umpqua’s Innovation Lab, showcasing emerging and existing technologies that foster community and redefine what consumers can expect from a banking experience.…
The latest issue of Vodafone’s Receiver magazine (#18) is entitled “at home” and is introduced as follows: Digital media are entering the connectivity as a matter of course era, and they are entering the “home zone”: the home (for many…
About a year and a half ago I wrote about Zopa, a P2P banking service in the UK, and therefore a potentially disruptive innovation in the financial services sector. The International Herald Tribune has meanwhile discovered it as well: A…
The CHI 2007 organisers have published an “advanced programme” of the conference, which will take place 28 April – 3 May in San Jose, California. Some highlights: Opening plenary: “Reaching for the intuitive” by Bill MoggridgeBill will attempt to show…
Jan Chipchase and Indri Tulusan of Nokia Research are on a roll. Following a July 2006 field study in Uganda, and previous presentations on shared phone practices and street charging services, they now explored the Village Phone initiative between the…
Web users now have almost 76 million sites to choose from, yet most only visit six on a regular basis, it was revealed today. The research, published today by Directgov, points to a new era in the use of the…
More and more B2B companies are turning to experience marketing to woo business customers. “B2B companies, especially in the technology, pharmaceutical and banking industries, are looking for ways to immerse their business clients in experiences that tell a brand…
Harvard Business School Publishing has some articles available as (paying) downloads describing how experience design and the user-centred approach can lead to innovation. Let the Users Take the Lead – May 15, 2005 Interview with Eric von Hippel, the head…