Insights curated by Experientia, the UX research and design consultancy
Insights curated by Experientia, the UX research and design consultancy
As mobile penetration increases across the developing world, the entry of mobile phones in the hands of women causes reactions. In many cases, mobile phone ownership empowers women in myriad ways: economic gains, increased access to information, greater autonomy and…
In his paper “MacroDesign for Nation Building“, Uday Dandavate, founder and CEO of SonicRim Ltd., elaborates on the concept of MacroDesign, a public policy perspective in understanding the role of design and design thinking. This article is written with the…
Frederick S. Leichter, chief customer experience officer at Fidelity Investments, reports in the Harvard Business Review on how design thinking practices have helped Fidelity gain important insight into meeting customer needs. “In a matter of weeks, [Stanford University d.school] student…
In his book The Human Factor, Kim Vicente presents the Human-Tech Ladder, which categorizes human and societal needs according to five factors: physical, psychological, team, organizational, and political. Many UX professionals are familiar with usability testing, which focuses on the…
August de los Reyes, design director of Artefact Group (formerly of Microsoft Surface), was one of the speakers at MIX11, a Microsoft organised gathering of developers, designers, UX experts and business professionals “creating the most innovative and profitable consumer sites…
Neil Savage reports in the MIT Technology Review how, by studying customers and rethinking the user interface, designers find ways to make online banking more enjoyable. “To design the experience, [the BankSimple designers] looked for insights from behavioral economics, which…
Tish Shute of Ugotrade interviews Bruce Sterling ahead of the Augmented Reality Event, where Bruce is a keynote speaker. As Bruce Sterling points out, Augmented Reality is “truly a child of the twenty-teens, a genuine digital native,†and one visible…
Social currency is shared information that encourages further social encounters. It’s not a new concept, but the social web increases its prevalence. In the web-based collaboration software platform called Rypple, a simple act of thanking someone on a team and…
Your photos, status updates and tweets will fascinate future historians. Will these online remains last forever? In this special report, newscientist.com editor Sumit Paul-Choudhury reports on life, loss, memory and forgetting in the internet age. The fate of your online…
As a follow-up to the previous post, Intel’s user experience discourse is further elaborated on by Genevieve Bell, Intel Fellow and the company’s Director of Interaction and Experience Research. Bell’s main job is to look at what motivates people, and…
Justin Rattner, Intel’s chief technology officer, spoke at Intel’s Tech Fest — an event where Intel gathered in Oregon more than 1,000 of its top engineers and scientists from around the world to show off its latest innovations — about…
Mark Schatzker of Condé Nast Traveler tested the latest – and supposedly, greatest – of Augmented Reality apps in Rome, Italy, and was anything but impressed. “Can a $5 or $10 app really make visiting cities like Paris, Tokyo, or…
At the Intel Developer Forum in San Francisco in September last year, Justin Rattner, the director of Intel Labs, announced a new research division, called Interaction and Experience Research (IXR) and headed by Genevieve Bell, and also presented a new…
A few months back Rudy de Waele (m-trends) got in touch with Ken Banks (kiwanja | FrontlineSMS) and Eric Hersman (WhiteAfrican) about helping to curate a collaborative outlook on the mobile industry in Africa, called “Mobile Trends 2020 Africa“. Their…
Simple And Usable: Web, Mobile and Interaction Design by Giles Colborne New Riders, Sep 2010 Paperback, 208 pages In a complex world, products that are easy to use win favor with consumers. This is the first book on the topic…
Behaviour change techniques should be used to develop public services with citizens’ motivations at the heart of their design, says a leading [UK] thinktank. A report produced by the New Local Government Network argues that using citizen’s to design services…
Thirty user experience (UX) researchers and practitioners participated in a three day seminar in Dagstuhl in order to bring clarity to the concept of user experience. The participants – who came from universities and corporations such as Logitech, Nokia, Philips…
User Experience designers have a unique opportunity to become the facilitators of holistic design and the advocates of innovation, argues Jake Truemper. By combining traditional user-centered activities with a greater emphasis on creating engaging designs we can bring usability into…
Adrian Chan has posted what he calls a “big picture introduction” to the theory behind social interaction design. “I view social interaction design as a field that seeks user-centric descriptions of experiences and behaviors on social media, with an eye…
PARC (Palo Alto Research Center, a Xerox Company), a premier center for commercial innovation, announced that Dr. Margaret Szymanski, Senior Researcher and interaction analyst on PARC’s Ethnography Services team and Dr. James Begole, Principal Scientist and manager of PARC’s Ubiquitous…